Joel was exceptional professional he went out of his way to satisfy my needed and explaining the what and why service was required and the cost and its importantce
3/10/2024
Richard O. VERIFIED CUSTOMER
Picked up car and was clearly not checked work. Had to bring back again after paying 2100. Takes the cake.
My new address is 1560 Boundary Peak Way lv NV 89135
3/10/2024
Patricia M. VERIFIED CUSTOMER
Just want to thank you guys for taking me in on such short notice. I’m so appreciative given the fact that I’d be out of town and I won’t get pulled over for my headlights not working. I’m grateful to Scott and everyone at Lexus!
3/10/2024
Haruthai K. VERIFIED CUSTOMER
Top quality service, as always
3/10/2024
Arachel T. VERIFIED CUSTOMER
Very satisfied. Vahan did a very good job
3/10/2024
Celeste S. VERIFIED CUSTOMER
Thank you for your excellent customer service!
3/10/2024
Shyrl B. VERIFIED CUSTOMER
Scott is very helpful and awesome.
3/10/2024
Betty K. VERIFIED CUSTOMER
1st class service
3/10/2024
Ron F. VERIFIED CUSTOMER
Vince and his mechanic did a great job on my rx 350 today. Vince provided me a loaner, very thoughtful of him. His mechanic did a thorough worked and got the job done early. Keep up the good work.
3/10/2024
Reginald V. VERIFIED CUSTOMER
Kay was great in meeting and exceeding my needs.
3/9/2024
Jean R. VERIFIED CUSTOMER
Very courteous. Listens well and always takes great care of me
3/9/2024
Alma H. VERIFIED CUSTOMER
I’m very happy, I am treated very fair and everything is explained to me…
3/9/2024
Pamela D. VERIFIED CUSTOMER
Joel is always great to me. He makes my experience easy ! Great customer service and he is an asset to Lexus!
3/8/2024
Rich M. VERIFIED CUSTOMER
Kristina and Hayward were fantastic!
3/8/2024
Robert W. VERIFIED CUSTOMER
Incredible snacks! Most appreciated
3/8/2024
Imelda S. VERIFIED CUSTOMER
Lexus team are helpful.
3/8/2024
Charles S. VERIFIED CUSTOMER
Justin and the entire team were outstanding, including taking the extra time to explain specific features of my vehicle
3/7/2024
Danny I. VERIFIED CUSTOMER
From the time I drove up to the time I left very satisfied. Joel is fantastic very helpful and knowledgeable.
He is the best
3/7/2024
Andrea J. VERIFIED CUSTOMER
It was an awesome job and Kristina is very nice and friendly and explain in details.
3/7/2024
Phyllis &. VERIFIED CUSTOMER
We brought our 2018 ES350 up there to have the wheels fixed. I did not have my problem solved. I was told by “V” that your service manager couldn’t reach anyone at the Appleton dealership, Bergstrom, to arrange to have a $300.00 partial payment for having the “wheel rash” polished. Instead of arranging with Bergstrom how to get this done your service manager told “V” that I would have to make arrangements to have this done. He essentially threw the problem back to me. This is not the way I had expected I would be treated by a Lexus dealership. Respectfully, John DeCremer.