I was very happy with the service I received, Kristina did a fantastic job!!!
6/1/2024
Daphne B. VERIFIED CUSTOMER
Kristina was great, she is helpful and very informative.
6/1/2024
Lito B. VERIFIED CUSTOMER
Very professional, treated me so well, thanks Javier
6/1/2024
Kevin H. VERIFIED CUSTOMER
Joel is as usual very helpful and professional!
6/1/2024
Monick A. VERIFIED CUSTOMER
N/a
6/1/2024
Paul L. VERIFIED CUSTOMER
Justin went over and above on my service visit. The tech misdiagnosed my repair and parts. This caused my trip to be delayed because I was taking this vehicle with me. Justin got the correct part delivered overnight and I’m getting my RX350 back on Saturday rather than on Tuesday when it was originally promised back to me. Great communication and he really went over and above to take care of me. He genuinely felt bad my trip was delayed. I really appreciate his efforts and felt he really cared about me. I’m changing to Justin as my new service person from here forward.
6/1/2024
Rama V. VERIFIED CUSTOMER
Quick service and I love the shuttle you provided. Thanks.
6/1/2024
Metika P. VERIFIED CUSTOMER
Good service
6/1/2024
Michelle V. VERIFIED CUSTOMER
Kristina was very helpful. She was able to help me even though she has a lot in her plate. Sue deserves a bonus or pay increase.
6/1/2024
Earnest H. VERIFIED CUSTOMER
Vince is always great. Very professional and very kind.
6/1/2024
Maria R. VERIFIED CUSTOMER
I always recieve best customer service. Satisfied with how they take care of us customers. 5 star service
6/1/2024
Melanie P. VERIFIED CUSTOMER
thx for the good service
6/1/2024
Priscilla L. VERIFIED CUSTOMER
My car wasn’t washed good. The Rims were still dirty and the inside wasn’t vacuumed properly.
6/1/2024
Las Vegas. VERIFIED CUSTOMER
Justin did an amazing job. Thank you.
6/1/2024
Junior R. VERIFIED CUSTOMER
Happy with the service just alittle pricey on the labor
6/1/2024
Wendy S. VERIFIED CUSTOMER
Javier is the best! He’s always kind, courteous, knowledgeable and remembers things about me ????
6/1/2024
Lwng, Inc. VERIFIED CUSTOMER
I just bought this car about two or three months ago. Supposedly they went through 161 point inspection for this vehicle.took my vehicle to the service today and service advisor told me the alignment was off, during these three months. I have never even come close to a curve I don’t know how alignment would be off in about 5000 miles driven and my service advisor told me it will cost $325 to fix it Which I have declined to do the service right now because if my vehicle went through 161 point inspection before it sold to me, the alignment should be corrected.
6/1/2024
Willie C. VERIFIED CUSTOMER
Javier Alejandro Vargas is a very exceptional & awesome service advisor that we’ve ever had since we’ve owned nothing but Toyotas since 1979. He continues to deliver exceptional customer service since Day 1 of having met him. He certainly has hitched his wagon to a star!!!
5/31/2024
Janet M. VERIFIED CUSTOMER
Lexus of Sahara, Joel Gooding awesome guy!! He is patient and listens to needs of customer, updates are on point, offers water or anything while waiting, down to earth , family guy, good values!!!!! I appoint Joel to be award-winning 2024!! He is a great asset to Lexus!!!!