Made a 10am appt. Upon arriving was told 1.5- 2 hr waiting time ????????
Joel was extremely nice. To make it right, maybe the dealership can make an adjustment on my next oil change. Thanks for your professional service ????????
7/19/2024
Brian E. VERIFIED CUSTOMER
My camera settings were changed. Everytime Applebee’s forward camera comes on. I was told someone would call me yesterday to help correct the issue. I never received a phone call. Bad follow through. Now I have to waste time driving back to Lexus to correct the issue. This is a lot of inconvenience to me and having to pay on top of it. Not happy.
7/19/2024
Matthew H. VERIFIED CUSTOMER
Fast and extremely friendly service.
7/19/2024
Judye C. VERIFIED CUSTOMER
Javier Vargas is an excellent service person. I’m happy to work with him.
7/19/2024
Walter S. VERIFIED CUSTOMER
Javier and the mechanic are outstanding and i know more whats going on with my vehicle and will start tackling these issues.
I appreciate the mechanic and his video as well. --kudos
ty
Walter D Stoklosa
7/19/2024
Alice O. VERIFIED CUSTOMER
Was a Very Positive Experience from Driving in to Driving Out.
Your Team is Great and I just Love Kristina.????
7/19/2024
Anelita A. VERIFIED CUSTOMER
Vincent Camino is very professional , kind and helpful employee that is able to meet the needs of his clients .
7/18/2024
Greg A. VERIFIED CUSTOMER
The service was excellent!
Thank you.
7/18/2024
Kimberly S. VERIFIED CUSTOMER
Very nice and helpful and having my car picked up and dropped off was extremely helpful
7/18/2024
Katherine R. VERIFIED CUSTOMER
Don, the service manager was awesome and very helpful!
7/18/2024
Susan K. VERIFIED CUSTOMER
Everything went well from start to finish. Was pleased with the experience.
7/18/2024
Stephanie H. VERIFIED CUSTOMER
Henry was great!
7/18/2024
Jeffrey P. VERIFIED CUSTOMER
Thank you Craig and Javier once again for excellent customer service!
7/18/2024
Emmanuel S. VERIFIED CUSTOMER
My service advisor is friendly and has a very good customer service. Thank you V.
7/18/2024
Ronald O. VERIFIED CUSTOMER
Great service from Kay just like before. She kept me updated on the progress of my vehicle and the service turnaround time was fast.