The video inspection was useful. However,the additional service 'proposal' was misleading. But all in all, I was satisfied. The 'Lift'car service was also helpful.
Thank you.
Mr. Phelston Jones
5/8/2025
Reed B. VERIFIED CUSTOMER
Joel is a pleasure to work with. He took care of my issue perfectly.
5/8/2025
Jean A. VERIFIED CUSTOMER
As always, excellent service.
5/8/2025
Kornel G. VERIFIED CUSTOMER
extremely professional and courteous
5/8/2025
Erin E. VERIFIED CUSTOMER
I would like to recommend when loaner cars are given, the customer is informed if it’s a hybrid or gas vehicle. I received a loaner, it was running and serviceman told me it just like your model. I drove away but when I went to start it I was stumped because I didn’t hear the engine. I called after several attempts to start it only to find out it was a hybrid and all I needed to do was put it into gear. I felt really embarrassed. Never driven a hybrid so was expecting the engine noise. I thought something was wrong with the car.
5/8/2025
Julio M. VERIFIED CUSTOMER
I think everyone needs a pay raise at this location because everyone looked depressed and dull. No proper greetings, someone got mad at me for parking in the wrong spot, and made me get back in my car to move it to the right lane, everything was so confusing. I thought the Henderson location was bad, but this Sahara location has been by far on top of my worse dealerships I’ve been to. Unfortunately is my closest location to me, but I will say I much rather drive 30 minutes to Henderson to get my car service needs.
5/8/2025
Darryl T. VERIFIED CUSTOMER
Excellent service.
5/8/2025
Richard N. VERIFIED CUSTOMER
I’m happy on the good service they do.specially thank you to Vince Camino hi do a good job!!
5/7/2025
Steven H. VERIFIED CUSTOMER
Great customer service
5/7/2025
Gilda S. VERIFIED CUSTOMER
Excellent Service
5/7/2025
Celene R. VERIFIED CUSTOMER
Best part is the loaner . Then the car wash
5/7/2025
Kathy B. VERIFIED CUSTOMER
Joel Gooding is the reason I keep buying a Lexus! He is the BEST!
5/7/2025
Richard H. VERIFIED CUSTOMER
Kristina is amazing as always!!
5/7/2025
Greg A. VERIFIED CUSTOMER
Excellent service!
5/7/2025
William L. VERIFIED CUSTOMER
Kay is a Rock Star. Period.
5/7/2025
Charlotte P. VERIFIED CUSTOMER
Javier always takes care of me.
5/7/2025
Lawrence &. VERIFIED CUSTOMER
The only disappointment we had was our car was not cleaned. We spent 2900.00 for a big service. Usually, our car is cleaned but not this time.
5/7/2025
Thomas B. VERIFIED CUSTOMER
I have been a customer for a long time. I believe in the quality of Lexus and the service the dealerships provide. Both are excellent and both are the reasons I continue to buy from Lexus and this dealership.