I did a survey earlier regarding this visit. I later saw more attachments to the email sent which still didn’t show a completed multi point inspection sheet like the example shown in survey.
It also said the following: INSPECTION AND TOP OFF FLUIDS; REPLACE CABIN AIR FILTER ON CAMRY, HIGHLANDER, AVALON AND TACOMA ONLY.
I don’t understand why my cabin air filter was replaced if this is the case.
8/18/2024
Marsha B. VERIFIED CUSTOMER
Excellent Service as always
8/16/2024
Yaki H. VERIFIED CUSTOMER
It’s a few over sites had to go back right after BUT THERE PROFESSIONALISM REDEEMED THERE ILL BE BACK A YES ILL REFER MORE
8/16/2024
Adolph S. VERIFIED CUSTOMER
Thank you for keeping my Toyota's in great running condition with your excellent service.
8/16/2024
Shirley D. VERIFIED CUSTOMER
Mr. Powell was thorough and wasn’t afraid to ask another employee for help, if he was unable to answer my question.
8/16/2024
Valerie E. VERIFIED CUSTOMER
Brandon's customer service was excellent!! He made my experience worthwhile!
8/15/2024
Pamela S. VERIFIED CUSTOMER
Very polite and professional
8/15/2024
Roshunda B. VERIFIED CUSTOMER
Your prices are extremely too high.
8/15/2024
Darryl B. VERIFIED CUSTOMER
My only problem was,I thought Brandon would give me a call when my vehicle was finished. I called him the next day and he said the vehicle was finished yesterday.
8/14/2024
Natalie M. VERIFIED CUSTOMER
Great job
8/14/2024
Lashauan L. VERIFIED CUSTOMER
Professional service manager
8/14/2024
Azucena O. VERIFIED CUSTOMER
They are very kind.
8/13/2024
Marie P. VERIFIED CUSTOMER
Job well done!
8/13/2024
Derrick R. VERIFIED CUSTOMER
Will Powell is a true professional, and a great guy, excellent service
8/13/2024
Denise H. VERIFIED CUSTOMER
Ruby was excellent! Very pleasant and professional!
8/12/2024
Gerald M. VERIFIED CUSTOMER
Symone is wonderful very professional and helpful and she answer all you question and if she don’t know the answer she will go beyond to find and and be as accurate as possible. She the kind of person that makes you want to come back to get your service. Symone gets 10 stars and you need people like her.
8/11/2024
Nathaniel J. VERIFIED CUSTOMER
Ms. Medellin is excellent at her job. She met me at my car as I was pulling in and greeted me by my name. She listened intently to issues I was having, informed me when anything changed and kept me informed throughout the process. Please She deserves something for the services I received today.
Thank you
8/11/2024
Juanita M. VERIFIED CUSTOMER
S
8/11/2024
Regina B. VERIFIED CUSTOMER
Will Powell provided excellent, excellent customer service. His rating from one (1) through ten would be a (10)
Ten(10) very very satisfied, excellent.
Customer: Regina B