Jim is excellent to work with. Very communicative and honest which is greatly appreciated!
11/7/2025
Wilfredo S. VERIFIED CUSTOMER
As always, Randy Lee and his team did a wonderful job! A local customer here is very satisfied. Thank you!
11/7/2025
George C. VERIFIED CUSTOMER
Always get quality service from Toyota of Colorado Springs
11/7/2025
Jonathan A. VERIFIED CUSTOMER
It took some time before anyone came to help me after I pulled in. Also the text update feature was not utilized and so I had no idea of my progress.
Another thing was that the 50,000 mile checkup was just told to me to be an oil change plus tire rotation. The service person said the vendor managing the website wasn't great and misrepresented.
11/6/2025
Brent B. VERIFIED CUSTOMER
Good job
11/6/2025
Rick S. VERIFIED CUSTOMER
Uneventful visit, and that’s good. Thank you!
11/6/2025
Michael C. VERIFIED CUSTOMER
Sarah was very informative and attentive to the needs of the customer. She is the definition of great service and knowledge to the customer. She answered all my questions and explained the billing breakdown when asked. I will definitely be back to this service department from this one interaction. This has far exceeded Corwin Toyota.
11/6/2025
Dorene M. VERIFIED CUSTOMER
Scott is very personable. He explained the additional service our car needed and why they were important.
11/6/2025
Denise L. VERIFIED CUSTOMER
Much better service at the Motor City Drive location as opposed to the New Car Drive facility.
11/6/2025
Alina J. VERIFIED CUSTOMER
I recently bought a Land Cruiser and was told that included in my price of my vehicle a partial PPF that included back side of side view mirrors, door handle cups, front fenders partials, rear rocker panels and 18 inches on the front of the vehicle. The 18 inches was done today. That look great, but unfortunately none of the other items were done. When my husband dropped off the vehicle this morning he went through all the items that were to be done with a young man. He said that all those items would be done. When I picked up the vehicle the gentleman was very understanding and said he’d make it right but I did need to call the sales person which I will do tomorrow. Hopefully Toyota will follow through with the rest of the items that need to be addressed.
11/6/2025
Julie G. VERIFIED CUSTOMER
Was overall a great experience and the time we waited was very reasonable and Ashley was very personable and took the time to explain everything that was done
11/6/2025
Heather B. VERIFIED CUSTOMER
I would still like an answer about whether the paint recall could still be applied to fix the peeling paint on the driver side back row door.
11/6/2025
Elyse P. VERIFIED CUSTOMER
The most friendly and professional customer service representative I have EVER dealt with at a Toyota dealership. Because of her I scheduled 2 more appointments that we original had planned to go elsewhere where for just bc of past experiences at other dealerships. She got us the information we needed on the spot for tires. We felt important, heard, and appreciated. Thank you Ashley for exceptional customer service.
11/6/2025
James M. VERIFIED CUSTOMER
Ashley was very friendly and professional from the start. She seemed to go the extra distance to expedite my vehicle service. She also was very patient answering my questions.
11/6/2025
Arturo C. VERIFIED CUSTOMER
Ashley Malcolm was great got the services completed transmission flush tire balance and alignment.
Very pleasant young lady
11/6/2025
Renee B. VERIFIED CUSTOMER
Randy was pleasant and communicative, and I appreciate the efficient service!
11/5/2025
Holly M. VERIFIED CUSTOMER
I like the fact that I was able to handle everything quickly via text messaging. I also appreciate Strather applying the discount without me having to ask for it.
11/5/2025
Eugenie M. VERIFIED CUSTOMER
Jim was so helpful, patient, and offered us a loaner car so we could run errands and visit our nephew in the hospital. We live 2 hours away, so really appreciated the kindness.