So There aee some discrepancies. I asked you not to rotate my tires. BUT YOU PUT ON THE SERVICE invoice that you did rotate my tires. So even if
You didn't rotate my tires you may habe charged
The service contract as if you did change
My tires. Also I forgot to ask you to NOT
LET ANY AIR OUT OF MY TIRES. AND you left me with with tires that were not all the same pressure. So after the service I had to go put
air in all 4 tires.
12/21/2025
Jaime B. VERIFIED CUSTOMER
Randy Lee is very good advisor. Second to none.
12/21/2025
Catherine L. VERIFIED CUSTOMER
Strather was exceptional- friendly and on top of the service. Great job!
12/21/2025
Thomas H. VERIFIED CUSTOMER
The shop went out of their way to inspect my vehicle when I heard a noise while traveling at interstate speeds. They were very efficient and courteous. Thanks to all
12/21/2025
Justin B. VERIFIED CUSTOMER
Jim is easy to work with and breaks down all the technical details in a easy and understandable way
12/20/2025
Janet J. VERIFIED CUSTOMER
Efficient and courteous
12/20/2025
Karla C. VERIFIED CUSTOMER
Charles was very polite and professional. They did a great job
12/20/2025
Leo D. VERIFIED CUSTOMER
Sarah did a great job! The Lyft driver has taken a 30 year old hand held computer I left in the backseat of a rented Jy and Lyft seems powerless w get it back. It has great sentimental value and I called this driver befo he picked up his next cut and. told me he could see it on his backseat and would return it right after dropping his next customer off. He has given both Toyota and Lyft a black eye.
I should thank your dealership would want to know I this driver has insurance to cover me if he was in an accident and I was injured. What liability would Toyota have, since Toyota’s records have him registered as driving a Hyndi (sp). I spoke with both companies and no resolution regarding my computer.
12/20/2025
Regina F. VERIFIED CUSTOMER
Thank you so much, Kevin, for fitting in my tire repair so we could get back home to Ohio for Christmas!
12/20/2025
Gregory B. VERIFIED CUSTOMER
My check in was great. Work completed within the proposed time frame. No issues.
Thanks!
12/20/2025
Hanah H. VERIFIED CUSTOMER
Kevin is great and I am very satisfied with his service.
12/20/2025
David B. VERIFIED CUSTOMER
Sarah is an excellent service advisor and I have had many in my several years with Toyota. She is very customer oriented, professional and personable. Sarah is the best by far.
12/20/2025
Jeremy H. VERIFIED CUSTOMER
Ashley was wonderful! She was very polite, professional, and under promised and over-delivered.
12/20/2025
Nicholas B. VERIFIED CUSTOMER
Awesome as always
12/20/2025
Iris R. VERIFIED CUSTOMER
Charles was very attentive to all my concerns I’m extremely satisfied with his customer service
12/19/2025
Justin V. VERIFIED CUSTOMER
Tech left a bolt to the glovebox on the floor mat. I was going to consider having timing belt replaced there for $1,500, but do not feel confident in the quality control of work performed. Asked about fixing air suspension, advisor was dismissive and didn’t seem interested in informing or gaining info on how issues are diagnosed regarding air suspension.
12/19/2025
Chris W. VERIFIED CUSTOMER
Ashley was a great service
12/19/2025
Paul Anthony. VERIFIED CUSTOMER
She is a very competent employee.
12/19/2025
Barbara N. VERIFIED CUSTOMER
Excellent service. I appreciate Scott’s help.
12/19/2025
Janet J. VERIFIED CUSTOMER
Scott was excellent. He was pleasant, knowledable and honest. Thank you Scott