I appreciate the job being done, however I was surprised to know I had to pay for the wheels being rotated. That use to come with the cost of the oil change!!!
2/10/2024
Kevin G. VERIFIED CUSTOMER
JP is the best service advisor I’ve had the pleasure of working with. Not only did he catch an issue with my service, he was able to resolve it that same day and have my vehicle ready to pick up at the promised time. Top notch customer service paired with knowledgeable care.
2/10/2024
Dayle C. VERIFIED CUSTOMER
You take great care of my car.
2/10/2024
Laurent A. VERIFIED CUSTOMER
Above and beyond
2/10/2024
Lisa M. VERIFIED CUSTOMER
Randy is always great. Friendly and VERY patient!
2/10/2024
Solomon M. VERIFIED CUSTOMER
Very solid service
2/9/2024
Edgardo C. VERIFIED CUSTOMER
Good job !!!!!
2/9/2024
Tyrone S. VERIFIED CUSTOMER
Scott and Rob have taken utmost care of our Tundra and ES300 for many years! They are our “go to guys” for outstanding service! Thank you, Scott, and Rob!!
2/9/2024
James M. VERIFIED CUSTOMER
No is friendly and professional. We enjoyed our interaction with him.
2/9/2024
Michael G. VERIFIED CUSTOMER
Fast efficient and courteous
2/9/2024
Jim W. VERIFIED CUSTOMER
Stephen did an excellent job along with the service techs. I greatly appreciated the use of a loaner to do errands while the truck was being serviced.
2/9/2024
Maria A. VERIFIED CUSTOMER
All went well, and hopefully, the car is taken care of for another year. I will be back next year to have my car serviced by JP.
2/9/2024
John G. VERIFIED CUSTOMER
Alleviated my concerns!
2/9/2024
Michael S. VERIFIED CUSTOMER
I'm not totally satisfied with Toyota's remarks back to me about the warranty on the seat and the window switch on the driver's side. The answers they gave back to me aren't right . I take care of my truck it's the last car I will have and for me not to have item's fixed under warranty is not right . I'm on a fixed income !!
2/8/2024
Aaron S. VERIFIED CUSTOMER
The vehicle has only one physical door keyhole, and it's totally destroyed. Mr. Robert did not know this, and I did not notice the malfunction at the time of purchase. The key fob works for full lock/unlock functions. So the vehicle is functional, though the physical ability to lock/unlock the vehicle is totally disabled. Car was exceptionally clean, and well detailed. Mr. Robert was an amazing salesman, and I personally am glad to have worked with him. Mr. Robert's printer was not at all functioning as intended, and this caused our party to remain at the dealership for HOURS LONGER than normal. A quick easy process, was turned into 4 and a half hours of redoing paperwork. The GM was friendly, honest, patient, and understanding. The free coffee was also fantastic.
2/8/2024
Baiyli B. VERIFIED CUSTOMER
He did not communicate clearly nor did he listen to what I said. I ended up waiting for 3-4 hours in the waiting room because he thought that I had gotten a ride. I had no idea that I got a text from Toyota that the service had been completed because the message was in my spam folder. Afterwards he barely looked me in the eyes when talking. He mostly made up for it by making the inspection free because of how long I waited. I was just there for to long and couldn't stay longer to get anything fixed on my car.
2/8/2024
Felicia A. VERIFIED CUSTOMER
Went great as always
2/8/2024
Richard A. VERIFIED CUSTOMER
My service advisor was very professional and it was a pleasure working with him.
2/8/2024
Everett C. VERIFIED CUSTOMER
Tires was quick and efficient!
2/8/2024
Gary G. VERIFIED CUSTOMER
Randy was very professional and cordial. My car was repaired and delivered on time. The waiting room was comfortable. Very good experience.