Pleasant to work with. Attentive and timely with updates.
8/21/2024
Anna D. VERIFIED CUSTOMER
As always, Scott is a pleasure to work with and was able to get my car back to me a day early. Thank you to him and the mechanic that worked on my car.
8/21/2024
Mark H. VERIFIED CUSTOMER
Work was done in an hour as promised
8/21/2024
Alexis D. VERIFIED CUSTOMER
Tristan and Dylan were awesome! My experience with this dealership didn’t feel like a dealership experience - in a good way. They were helpful, responsive, reliable and knowledgeable. I will definitely let everyone know to come to this location and I’ll be back when I’m ready to buy another vehicle. Thanks again guys!
8/21/2024
AMANDA M. VERIFIED CUSTOMER
JP was great, very sincere and knowledgeable. Will definitely be back for any Toyota needs
8/21/2024
Elizabeth W. VERIFIED CUSTOMER
JP and I have long standing business relationships now. It’s nice because he treats me like family.
8/21/2024
Steven L. VERIFIED CUSTOMER
Good work was done in a good amount of time. I will definitely continue to service my vehicle with Toyota Colorado Springs!
8/21/2024
Dan R. VERIFIED CUSTOMER
Service staff was friendly knowledgeable and explained the work to be done. The job was done in a timely manner and was completed to our total satisfaction.
8/21/2024
Perry L. VERIFIED CUSTOMER
Sarah did a very good job with everything I needed
8/21/2024
Len M. VERIFIED CUSTOMER
2nd install plastic film across rear bumper is questionable.
8/21/2024
Sherry M. VERIFIED CUSTOMER
Randy’s support is excellent and important to me. I trust him completely. I say just tell me what needs to be done and we will do it. I have no concern that he will take advantage of me. I also appreciate that you always assign the same person to me and my car
8/21/2024
Brett And. VERIFIED CUSTOMER
JP always does a great job. He's the best service manager you've got.
8/21/2024
Tammy A. VERIFIED CUSTOMER
I was sent a text by the tech that I needed work done on my vehicle. I approved thinking he knew his job. I than had the rep come to me 30 min later after I said I would stay for the work and tell me the work didn’t need to be done since I already had the work performed! My comment why wasn’t that checked before I received the text saying I needed the work done. Very dishonest. Also my rep seemed to be in a hurry and not listen to me. When I came in I told him and gave him a coupon on my service. He checked me out, told me my bill, I asked him if he applied the credit and he didn’t. If he had focused on what I said initially when I came in and not be in such a hurry that wouldn’t be an issue. I have been going to Toyota for over ten years and have NEVER received the horrible service I was given today!
8/21/2024
Trisha V. VERIFIED CUSTOMER
When I dropped off my van, I was told they would call me about what the issue was before fixing the problem. Also so that I would be aware of how much it would cost to fix the problem. I was already aware of the diagnosis price and that it would be rolled into the labor price. I got the call and text that my van was ready for pick up and didnt even know if it was fixed or what cost I was coming into. Other then that I really was happy with how I was treated and how nice everyone was. The person who gave me my keys explained what they did and how much it would be. I told them about not knowing anything till I picked the van up so they went over everything about the van. Sarah also called me the next day and talked to me. I let her know what had happened and she did apologize which was nice. She offered me a free oil change and tire rotation on my next visit.
8/21/2024
Leslie Z. VERIFIED CUSTOMER
Good service.
8/21/2024
Danielle D. VERIFIED CUSTOMER
Scott is always professional, pleasant to work with, and transparent with costs and recommendations. I trust him to look out for my best interests as a customer.
8/20/2024
Daniel G. VERIFIED CUSTOMER
Thank you
8/20/2024
William K. VERIFIED CUSTOMER
A super job by Randy.
8/20/2024
William H. VERIFIED CUSTOMER
Really enjoy working with Scott!
8/20/2024
Sterling T. VERIFIED CUSTOMER
Randy treated me well with respect and listened and answered every question I had. Thanks Randy