Toyota of Colorado Springs Auto Repair Service

Nicholas took care of my car and made it the easiest and comfortable service ever. Thank you Nicholas.

Excellent and fast service today. I so appreciate the effort after our previous less than ideal visit.

I had 2 vehicles serviced. One: wanted tires but you said they would bscrhere between 10 and 12. They never showed up. Other vehicle took almost 4 hours for oil change and tune up. Positive feedback for service reps… friendly and responsive

She was a great help.

Professional service.

Quick & very honest service

Scott was very professional and kind

Very helpful and professional

Awesome Experience! Great Customer Service

Ashley was very pleasant and helpful.

Very satisfied customer here. Once again, thank you to Mr. Randy Lee

Car was serviced quickly.

Always receive excellent customer service from everyone I have worked with over the years!

He was very kind and professional and explained everything on the estimate

He was amazing

Kevin was very helpful, knew the history of my services. Definitely go back to him

My appointment was for 10:30am. I arrived at 10:15. I was promptly greeted & my van was checked in. I watched from the waiting area for 10-15 minutes to see if my van was taken to the service area. Then I saw it driven to a covered parking space, still outside. I asked Ian when it would be serviced. He said they were being “aggressively scheduled” and it would take 2 hours. I stated that I had a 10:30 appointment for service. He said I could come back another time. I took a Lyft home, which he was kind enough to provide. I was very disappointed since I had a lunch engagement at 1pm. Is this what I should expect in the future? ????

I didn't know that the wrong battery was in the vehicle, since I bought it, and I appreciate it, plus they got a good laugh with me.

We want to state that Sarah was crucial in this process and we are completely satisfied with her help, support and care. Quite frankly if it wasn’t for her we may not have moved forward with the work. So I want to make that absolutely clear that Sarah rules, and is likely the defining reason for the entire process. However it does need to be stated that we tried to get the minimal amount of work done and will be spending near 6500$ instead of the initial 2500 or under for the work the car originally went in for. While I get this is a dealership and the car lived in New England, we also understand the dealership recently changed hands and is causing mechanics to leave as well as price increases. Sarah worked with us every step of the way to apply any discount we could but after reviewing the bill we’re almost 4000 dollars worth of just labor. We’re picking the car up tomorrow and can’t wait to see how it runs now and rest assured will be keeping a better due diligence on future maintenance. I’m sure you can understand the point we are trying to make here regarding cost. Nothing on Sarah here we look forward to working with her for future work including my truck which is due soon. Felt the need to state this rather than a simply satisfied yes or no answer, there is nuance and feedback is certainly warranted here. We appreciate all the work and helping us out just so that is clear, it’s not a complaint more so of oversight.

Scott is always very professional and competent!