I’m completely satisfied with Nick and how he took care of me. However, I’m disappointed with the technicians because they didn’t change all the lights I paid for. And I don’t know how they can hand over my car without performing all the services I paid for. This negligence happens all the time and I have to come back for correction. This cost me time and money and I'm not ok with those recurrent behaviors.
4/24/2025
Donald G. VERIFIED CUSTOMER
Timely and thorough!
4/24/2025
Janice H. VERIFIED CUSTOMER
Strather, it was very professional and kind and very efficient in assisting us this morning.
4/24/2025
Jody B. VERIFIED CUSTOMER
Not sure if it went through: Nick is friendly, thorough, conscientious and professional, and he followed up on our questions. He researched having our car detailed and got back to us in a timely fashion. We are very pleased with his service and grateful to have him as our point person at Toyota of Colorado Springs.
4/24/2025
Lane S. VERIFIED CUSTOMER
Sarah Massanou is always very professional and nice. Thank you
4/24/2025
Michael N. VERIFIED CUSTOMER
No additional comments.
4/24/2025
Jonathan W. VERIFIED CUSTOMER
I was very happy with the customer service and how Nick kept me up to date with my car’s progress. Coming out to talk to customers in the waiting room is a nice personal touch.
4/24/2025
Jill H. VERIFIED CUSTOMER
Very kind, knowledgeable, efficient, and communicative
4/24/2025
Keith R. VERIFIED CUSTOMER
My service today was both prompt and courteous thank you
4/24/2025
Curt F. VERIFIED CUSTOMER
Great communication between the service department and myself. Vehicle was completed quicker than expected and they provided a loaner vehicle of the same make and model. Will continue to use this location for service needs.
4/24/2025
Don O. VERIFIED CUSTOMER
Great guy.
4/24/2025
Richard W. VERIFIED CUSTOMER
Great service
4/23/2025
Edward A. VERIFIED CUSTOMER
Thanks!
4/23/2025
Dustin P. VERIFIED CUSTOMER
Friendly and efficient. Thanks again!
4/23/2025
Phillip S. VERIFIED CUSTOMER
Everything was perfect. No complaints!
4/23/2025
Kent J. VERIFIED CUSTOMER
I’ve been working with Ashley at least two years. She’s always explained everything that is going on with my vehicle And I’m very satisfied with her experience and knowledge of my Tacoma
4/23/2025
Gary R. VERIFIED CUSTOMER
Prices on website were completely wrong. Leading me to make bad/wrong decisions.
4/23/2025
Ben A. VERIFIED CUSTOMER
Great customer service from Randy. Very approachable and guided me for the next phase of my truck servicing. Will definitely reach out to him soon.
4/22/2025
Sarah B. VERIFIED CUSTOMER
Great service, explained everything thoroughly, made it easy for drop off and pick up by coordinating my ride.