Nick goes above and beyond to ensure that Toyota customers are satisfied.
Toyota is lucky to have his level of customer service.
Thank you.
4/29/2025
Destiny S. VERIFIED CUSTOMER
Nicholas was incredibly professional, and a pleasure to work with. The facility is clean and i love the coffee bar!
4/27/2025
Lisa D. VERIFIED CUSTOMER
Kevin is always helpful and informative, I never worry about my 4Runner when I bring it in for service
4/27/2025
Jay J. VERIFIED CUSTOMER
please continue the good work...
4/27/2025
Matt B. VERIFIED CUSTOMER
Couldn’t finish the service in three hours. Was informed that there was a recall oo the onboard computer and the service technician was not able to complete the recall work.
4/26/2025
Gail L. VERIFIED CUSTOMER
Great customer service!
Thank you Jim!
4/26/2025
Lowell K. VERIFIED CUSTOMER
Very nice and friendly customer service thank you very much.
4/26/2025
Eileen C. VERIFIED CUSTOMER
I haven't driven it yet and checked it all out, but I did read all the information and understand some of it. But I went ahead and said yes I am satisfied.
4/26/2025
Jeremy B. VERIFIED CUSTOMER
THE BEST SERVICE EXPERIENCE I HAVE EVER HAD AT A SERVICE DEPARTMENT WAS FROM NICHOLAS ARBUCKLE HIS KNOWLEDGE OF MY MAKE AND MODEL WAS TOP NOTCH. HE UPDATED ME THROUGHOUT THE ENTIRE PROCESS AND GOT MY CAR BACK TO ME VERY FAST. HE OFFERED ME A RENTAL WHILE MY CAR WAS DOWN WHICH WAS NICE I WILL DEFINITELY BE ASKING TO WORK WITH HIM IN THR FUTURE WHEN MY CAR NEEDS WORK
4/26/2025
Thomas B. VERIFIED CUSTOMER
Nicholas was great.
4/26/2025
Jim M. VERIFIED CUSTOMER
Dan and Scott first class people.
4/26/2025
Lou C. VERIFIED CUSTOMER
Randy did a good job of going over the repair items that came up during the inspection. He helped me decide what was wise and essential repairs.
4/26/2025
Lisa L. VERIFIED CUSTOMER
I showed up a little early and my car was able to get serviced very quickly. The service agent was awesome! He was quick, courteous, and very informative of services my car needs and an issue I inquired about. The full synthetic oil change I received was priced great and actually the most affordable. I’ve paid more at other Toyota centers and auto shops. Love the coffee and snacks that are offered!
4/26/2025
Rita M. VERIFIED CUSTOMER
Lyft rides a plus. Didn't appreciate new scuffs on the body of my car and damage done to steering wheel. I just got the steering wheel repaired it cost me $125. Appeared to be done by someone who wears rings. I don't wear rings and I normally park my car away from other cars whenever possible. I am disappointed this happened. I thought my car would be in goodhands since this is a dealership that services new cars too.
4/25/2025
Lana T. VERIFIED CUSTOMER
Totally happy, everyone is very nice.
4/25/2025
Kurt B. VERIFIED CUSTOMER
None
4/25/2025
Erna H. VERIFIED CUSTOMER
Jim was very professional and thoughtful during the oil change and the front brakes replacement that was done on my car. It was duly appreciated.
4/25/2025
Todd P. VERIFIED CUSTOMER
Jim was very kind and easy to work with.
4/25/2025
Greg M. VERIFIED CUSTOMER
Nick has done an outstanding job of supporting my needs and issues that have occurred with my brand new truck. I would like to compliment Nick’s abilities to resolve my issues and provided some of the highest levels of service I have ever had at a dealership. I have owned BMWs and Acuras and his level of service ranks at the top that I have received.