I appreciate the effort Scott put into solving the issue with the car while still meeting my transportation needs. Although it was a difficult and time consuming malfunction to troubleshoot, there was minimal negative impact on my daily life. Thank you!
5/8/2025
Jeremy J. VERIFIED CUSTOMER
The service was top notch and also fast. Great work!
5/8/2025
Jonathan G. VERIFIED CUSTOMER
Sarah was fantastic. She was able to answer every question I had completely inaccurately. She quickly understood things I explained about my vehicle and was able to recommend what to do and what not to do. You got a great member on your team here, definitely want to hold on to. I've only been to your guys place twice but every single time has been a very positive experience you have great employees
5/7/2025
Dennis B. VERIFIED CUSTOMER
Randy is an excellent member of your team - great communicator, answered all my questions
5/7/2025
Creighten C. VERIFIED CUSTOMER
Sarah was very kind and knowledgeable. With any question I asked she knew the answer or she would make sure to find out the answer and get back to me. She is very helpful
5/7/2025
Nicky Cruz. VERIFIED CUSTOMER
Sarah did an excellent job communicating and assisting with scheduling and was extremely personable & professional
5/7/2025
Jean L. VERIFIED CUSTOMER
Sarah Massanou is very personable and helps me maintain my Camry in working order with recommended service visits , repairs , and fluid changes.
5/7/2025
Georgia E. VERIFIED CUSTOMER
Jim went above and beyond today! He found a replacement part I had asked about over a year ago from my previous service person. I had called to check on this part only to be told it was back ordered. However, today Jim found the part in KC & scheduled my appointment for the service within 2 hours of leaving the service center!! Unbelievable customer service!!! Thank you Jim for your patience in answering all my questions today & going the extra time to find the replacement part & schedule that repair.
5/7/2025
Megan T. VERIFIED CUSTOMER
Ashley Malcom is such a gift to Toyota and I hope she is well taken care of there. She is an absolute gem. She has helped me for years. She makes me feel comfortable and confident in the maintenance and repairs I choose to get. Having a woman in her position is important for people like me. I’m a woman as well, and I just want to have another woman explaining car things to me. She just gets it. Also, Ashley can juggle a million things at once without breaking a sweat. Give her a raise and more days off and whatever else she wants- she’s the best!
5/7/2025
John H. VERIFIED CUSTOMER
Excellent once again!
5/7/2025
Shannon W. VERIFIED CUSTOMER
Sarah and the technicians do an amazing job
5/7/2025
Mike M. VERIFIED CUSTOMER
This was my first visit with Jim. It was apparent that he reviewed my file before making the offer for service. I felt like he understood what was important to me. He was quick to advise that a part might take longer to obtain than expected. Jim followed up by phone when the service was complete, and once again having not received my response.
5/7/2025
Louis C. VERIFIED CUSTOMER
Nicholas is a great asset to your team!
5/6/2025
David G. VERIFIED CUSTOMER
Great team working there. They were knowledgeable, friendly, and patient with me as I drove multiple vehicles. I would definitely buy from there and their maintenance team was great as well.
5/6/2025
Maxwell W. VERIFIED CUSTOMER
Very professional and helpful.
5/6/2025
Kurt B. VERIFIED CUSTOMER
The work was done sooner than i expected. The cost was lower, too.
5/6/2025
John H. VERIFIED CUSTOMER
I’ve always found your service to be helpful and reliable!