Sarah was personable and informative. Thank you - good service overall
5/13/2025
Azteyn M. VERIFIED CUSTOMER
A month ago, I came in for a simple tire rotation and balance. It wasn’t done correctly, so I started to have excessive shaking at around 60 mph. I was told “come in at my own convenience”. From another Toyota employee. I’m glad I didn’t because due to my job and schedule, I can only come in during busy days. After rescheduling a handful of times. As time went on, I called back. I was treated as if I didn’t know what I was talking about… I finally got in yesterday, and no surprise, my front tires were completely unbalanced. I don’t understand how that could happen. QC would have noticed and figured it out. Lots of time and energy were wasted, and potential damage to my tires. On top of it all, one of my tire valve stem caps is missing from the first time and swapped with a different one.
5/13/2025
Ann Marie. VERIFIED CUSTOMER
Very satisfied with the service. Was in and out right on time
5/13/2025
Paul V. VERIFIED CUSTOMER
Strather was very knowledgeable and courteous. He handled my transaction professionally
5/13/2025
Sarah M. VERIFIED CUSTOMER
He was very polite and helpful and remembered when I needed my car back and made it happen for me on time.
5/13/2025
Hamed N. VERIFIED CUSTOMER
Knowledgeable, caring and professional staff.
Nicholas was a pleasure to deal with. Thank you
5/13/2025
Valerie J. VERIFIED CUSTOMER
I got the loaner car. I wanted to drive and try out and everything was handled very professionallyy. Nicholas’s communication was great!
5/12/2025
Ryan M. VERIFIED CUSTOMER
Great customer service, very professional explained all that was to take place and no issues at all.
5/11/2025
Harrison T. VERIFIED CUSTOMER
I was satisfied with my recall issue, but I was told I need a new water pump because there is coolant spraying all over my car and in the pump. $700+ later… I wish you all didn’t charge so much for services. I’m a single mom and can’t come close to affording that. It’s really too bad you overcharge.
5/11/2025
Barbara G. VERIFIED CUSTOMER
I appreciate the professionalism, and the attention to detail given by customer service and the mechanics that worked on my cat.
5/11/2025
Leslie V. VERIFIED CUSTOMER
Kind and expedient
5/11/2025
Charlie S. VERIFIED CUSTOMER
Jim was professional, courteous, and made this experience pleasant. I will definitely bring our vehicles back for any future maintenance. Thanks!!!
5/10/2025
Elizabeth W. VERIFIED CUSTOMER
Ashley was kind and helpful
5/10/2025
Matthew F. VERIFIED CUSTOMER
I brought in my Tundra to fix both license plate lights not working. I had to leave to take my wife to the hospital and didn’t get a chance to check the work was actually completed. As I was driving my wife home from the hospital, I received a warning from State Patrol that my license plate lights did not in fact work. I have taken my truck in to your shop several times and had always had issues. I take it there with the thought that the technicians are Toyota experts. That does not seem to be the case. I am very disappointed.
5/10/2025
Stephanie F. VERIFIED CUSTOMER
Ashley was helpful and was great to communicate with. Very friendly and pleasant to work with!
5/10/2025
Ann M. VERIFIED CUSTOMER
Nick was very helpful in securing me a ride as I can’t sit or stand comfortably due to sciatica. Mason is a good driver and courteous young man as well
5/10/2025
William B. VERIFIED CUSTOMER
Great experience.Very prompt
5/10/2025
Brian D. VERIFIED CUSTOMER
She was awesome
5/10/2025
David K. VERIFIED CUSTOMER
Very good service very nice advisor. It just took longer than we expected. We had an 11 o’clock appointment and the car didn’t go in until almost noon. They did get us out in time for our doctors appointment however so thanks.