Yes, promote Sara. She drops everything she is doing to serve me.
5/29/2025
John R. VERIFIED CUSTOMER
Thought the service from the service advisor to the service tech were helpful and efficient.
5/29/2025
Barbara C. VERIFIED CUSTOMER
Alls good. He was thorough and answered all my concerns.
5/29/2025
Rachael R. VERIFIED CUSTOMER
I had a fantastic experience thanks to Ashley, the service manager. She was incredibly helpful, attentive, and went out of her way to ensure everything was taken care of. From the moment we connected, she was professional, proactive, and genuinely invested in making sure things went smoothly. Her communication was clear and timely, and she made a potentially stressful process feel easy and seamless. I really appreciated her support and would absolutely recommend working with her!
5/29/2025
Justin Z. VERIFIED CUSTOMER
Great service as always!
5/29/2025
Joseph F. VERIFIED CUSTOMER
She was very professional, polite, attentive, and explained well when things took a little longer.
5/29/2025
Stephen C. VERIFIED CUSTOMER
Randy was awesome as usual!
5/29/2025
Todd T. VERIFIED CUSTOMER
Randy was very professional and thorough in explaining the service work completed.
5/29/2025
Peter W. VERIFIED CUSTOMER
I haven’t heard anything yet as to the status of our vehicle.
5/29/2025
Diane G. VERIFIED CUSTOMER
I'm completely satisfied with the service and Ashley was awesome! And as I was waiting on site, I'm very happy the service was completed so quickly. All in all a very positive experience.
5/29/2025
Chuck S. VERIFIED CUSTOMER
You guys/gals are great
5/29/2025
Austin L. VERIFIED CUSTOMER
Strather was quick and proficient in getting my truck in and out of the shop fast
5/28/2025
Mark W. VERIFIED CUSTOMER
Thank you
5/28/2025
Daniel F. VERIFIED CUSTOMER
Went in to get my oil changed today and had a funny moment—they couldn’t find my appointment on the schedule. But no hassle at all—they got me in right away. Turns out I used my wife’s number when I booked it, so that cleared things up. Service was quick and, as far as I can tell, everything was done right. Appreciate the smooth experience!
5/28/2025
Jennifer P. VERIFIED CUSTOMER
Strather communicated well and in a timely manner
5/28/2025
Benjamin E. VERIFIED CUSTOMER
Sarah was incredibly helpful, punctual and courteous!
5/28/2025
David L. VERIFIED CUSTOMER
My memory is not what it used to be, so I appreciate her patience with explaining things to me
5/28/2025
Gina B. VERIFIED CUSTOMER
Service was fabulous. They were on top of everything. They even told me that there was something I was going to get done that didn't need to be.
I'm all around 110% satisfied with my services
5/28/2025
Robert W. VERIFIED CUSTOMER
My rating has nothing to do w the service rep Jim, but VERY disappointed and discouraged that Toyota and the dealership would not honor what should have been a free oil change and tire rotation. I bought my car in May 2022 and am a low mileage driver due to an unforeseen medical situation last yr. Even though I would have been due for the free 30,000 mile 30 month service back in Nov ‘24, I just hit 24,000 miles last week which is what the sticker on the window referenced to bring it in now which I did. Per Jim he said that Toyota does NOT allow him to waiver from the 30 month period (even though I wasn’t driving for about 4-5 months last year, but NO exceptions. Personally I feel that’s Bull since Toyota wouldn’t allow the free service prior to the 30 month period since I wasn’t due for service back then. Why did I have to pay $120.31 for an oil and tire rotation which very easily could have and should have been FREE under the warranty? Hopefully somebody will read this and reply accordingly and I can be reached at ****-****-xxxx. Thank you! Bob Walla