Great customer service from Scott Gardunio. My first time for service at this location at Motor City. Appreciated the timely service and special deals.
8/6/2025
Shannon D. VERIFIED CUSTOMER
Sarah was amazing! Great communication and excellent service. 10/10.
8/6/2025
John G. VERIFIED CUSTOMER
Very polite and fast service
8/6/2025
Jack M. VERIFIED CUSTOMER
Jim was great!
8/6/2025
Mike L. VERIFIED CUSTOMER
Scott Gardunio made my experience today quite delightful. Thanks so much for helping make us a happy Toyota family (we have 3 Toyotas)!
8/6/2025
Chris P. VERIFIED CUSTOMER
Scott’s always great and treats me well!
8/6/2025
Edward M. VERIFIED CUSTOMER
Randy was terrific. He communicated very well, making sure that I fully understood the scope and cost of the work. He also kept me informed of progress and let me know when small issue popped up.
8/6/2025
David L. VERIFIED CUSTOMER
The service rep did a good job but the rest of my experience has been terrible. I had to call twice and was sent to four different people to get my key replacement scheduled. I was then told upon arrival my purchase of key assist was not in the system and I would have to wait 2 hours. It took many back and forth conversations to get agreement that my contract for key assist would apply. It is clearly in my contract. I have bought three cars here and my trust in this location is very low. I also bought a maintenance package and hope it goes much better.
8/6/2025
Sherri B. VERIFIED CUSTOMER
Sarah was so helpful and let me know what was going on with my car.
8/6/2025
Susan D. VERIFIED CUSTOMER
Strather had my car ready as promised in a couple of hours. He's professional and friendly. Thank you
8/5/2025
Jean B. VERIFIED CUSTOMER
Professional and polite.
8/5/2025
Sam B. VERIFIED CUSTOMER
She was great and incredibly helpful!
8/5/2025
Tracy H. VERIFIED CUSTOMER
Sarah, Dylan, and the lovely young lady who helped me on Saturday were wonderful. Patient, courteous and professional, their assistance was greatly appreciated. I am a happy Toyota of Colorado Springs customer and I am planning on buying my next Toyota at the dealership.
8/4/2025
Sal D. VERIFIED CUSTOMER
Sarah was able to workout the issues I’m having with the paint on my Tundra. She explained everything perfectly and easily.
8/4/2025
Michael P. VERIFIED CUSTOMER
Thank you for the great service
8/3/2025
Stacy B. VERIFIED CUSTOMER
I waited almost 3 hours for a tire rotation and a diagnostic for my computer screen, which I was having issues with it going blank. No one came out to apologize for the wait or to let me know how much longer it would be. I had to keep checking in. I did have an appointment. I had a 9:30am appt, I got there 10 minutes early and did not leave until 12:07pm.
8/3/2025
Jeanette H. VERIFIED CUSTOMER
Jim was great- super friendly and helpful and got my service completed in less than an hour (I was expecting an hour and 15 minutes). When we were finishing up I had some questions about my Toyota Care service package and he looked up my plan on the computer, answered my questions and offered to sell me a new plan as mine was about to expire. Thank you for the great experience! I will absolutely return to this dealership when it’s time for my next scheduled service!
8/3/2025
Lena M. VERIFIED CUSTOMER
Kind, attentive and informative
8/3/2025
Joyce S. VERIFIED CUSTOMER
Thank you Scott G. & your team of Mechanics for ALWAYS taking care of your customers & vehicles!!
I know my vehicles are in fantastic hands!!
THANK YOU for everything!!