Excellent service, great to see old friends at Cocoa Ford.
4/17/2024
Robert A. VERIFIED CUSTOMER
Bobbie was A+++++
4/16/2024
Gary Wayne. VERIFIED CUSTOMER
Bobbie was an absolute peach! I have a suggestion for you in the future. You should have a portion of the filming showing the completely satisfied customer enjoying your waiting lounge enjoying your free coffee! A fully stocked liquor bar could also improve the waiting time necessary while repairs are being accomplished. To help absorb the cost of this Ford should allow the patrons to use their awards points ! The lug nuts issue should be addressed by Ford .It could be a very simple fix. See ya next maintenance requirement!
4/12/2024
Beverly Ann. VERIFIED CUSTOMER
Bobbie did a great job of keeping me informed of my vehicle status.
4/11/2024
Robert A. VERIFIED CUSTOMER
Than you Bobbie for your outstanding service and communication.
4/11/2024
Deborah Kaye. VERIFIED CUSTOMER
Thanks for the excellent service!
4/10/2024
Peter M. VERIFIED CUSTOMER
Bobbie was fantastic with great communication skills
4/9/2024
Robert Michael. VERIFIED CUSTOMER
Bobbie is the best!
4/9/2024
Francisco Humberto. VERIFIED CUSTOMER
Bobbie is excellent as always.
4/5/2024
Raymond R. VERIFIED CUSTOMER
Thanks. The service was great and Bobbie was a pleasure to work with.
4/4/2024
Robert M. VERIFIED CUSTOMER
I would rate Bobbi Pope a 5. She kept me in the loop, explained why there was such a delay and felt really bad about the delay.
4/3/2024
Dorlene S. VERIFIED CUSTOMER
It was terrific!
4/3/2024
Francisco Humberto. VERIFIED CUSTOMER
Bobbie was awesome!
4/2/2024
Richard S. VERIFIED CUSTOMER
I wanted to ask about the electrical plug in my bed of my f-150. I was getting an oil change and I asked if anyone was there to help me with the question about how to turn it on. But they said that they only did oil changes and they new nothing about the plug and would have to make another appointment for the question about how the plug turned on. Just wish the service people knew at least something about the vehicles they service. Thank you!
4/1/2024
Tommy Bruce. VERIFIED CUSTOMER
I should’ve asked for the estimate in the beginning when I finally thought about it it was too late. I already did already finished the truck, but Bobby answered a bunch of my questions and told me about a bunch of stuff that I didn’t know about when I bought the truck And she was very helpful. Probably gonna be back again very soon.
3/26/2024
Ronald Lee. VERIFIED CUSTOMER
Fast and through service. 5 star
3/18/2024
Matt H. VERIFIED CUSTOMER
My wife made a comment that when the vehicle came back, there was handprints on the hood and the quarter panels. Thanks!
3/18/2024
Bruce Allen. VERIFIED CUSTOMER
I would be happy to answer any survey from the manufacturer.
3/15/2024
Paul Neil. VERIFIED CUSTOMER
Thanks for such great service and friendly personal , very professional clean areas. Thanks we will always use you Cocoa dealership for service and any new buying experience in the future. Thanks again Paul and Annie Donovan :)