Ethan always provides the best customer service when I bring my vehicle in for maintenance. He is professional and very personable, and I always feel like I’m a valued customer. It’s a pleasure having Ethan as my service representative.
8/14/2025
MICHELLE D. VERIFIED CUSTOMER
Victor is awesome. He is very personable and easy to talk to. He let me know the issue and what the fix was. He communicated throughout the process and I knew my car was in great hands.
8/14/2025
CARMEN R. VERIFIED CUSTOMER
Ok
8/14/2025
Angela W. VERIFIED CUSTOMER
I’m not happy about being charged a battery labor fee to replace a battery recalled part. I thought replacement for recalled parts was supposed to be free of charge.
8/13/2025
Robert S. VERIFIED CUSTOMER
Good service but it took over 90 minutes for an oil change that I had an appointment for
8/13/2025
John P. VERIFIED CUSTOMER
Got us in and out in way less time than expected. Everything looks WONDERFUL!!
8/13/2025
Thomas V. VERIFIED CUSTOMER
All good!
8/12/2025
Phyllis K. VERIFIED CUSTOMER
Daniel was so patient with me and explained all of my questions thoroughly. He even took the time to explain everything to my daughter and son-in-law on the phone because they understand things better than me and take care of my needs. He deserves the highest score I can give!
8/12/2025
Dionne F. VERIFIED CUSTOMER
Excellent customer service. I loved getting the pic and video of the service work. Ethan kept me informed during my visit. I bought my vehicle from VP Toyo as I live right in their neighborhood. But terrible customer service so I decided to drive 25 min to your shop as I have the best experience each time I come there. You also offer longer flexible hours for working clientele like myself. Thank You for all you do.
8/12/2025
ALANNA M. VERIFIED CUSTOMER
Your maintenance team is always great to work with!
8/12/2025
Kadi C. VERIFIED CUSTOMER
Nate was great! 5 stars
8/12/2025
Lisa B. VERIFIED CUSTOMER
Nate was very helpful and professional.
8/12/2025
John W. VERIFIED CUSTOMER
Great job!
8/12/2025
Alicia K. VERIFIED CUSTOMER
I appreciate the ongoing feedback on the progress of the service and when my car was finished. Ethan was super helpful!
8/12/2025
Laurel L. VERIFIED CUSTOMER
Ethan was very kind and informative. Of the Toyota dealerships in town, my best experience has been with Ethan.
8/12/2025
Leanne P. VERIFIED CUSTOMER
Ethan was friendly and efficient —I was in and out in half of the time that I expected to be there- much appreciated!
8/10/2025
Amy T. VERIFIED CUSTOMER
Jonathon Booker was friendly and helpful. I felt comfortable when I asked questions.
I got my service right away even I came in 45 minutes early. I loved it.
Thanks Jonathon
8/10/2025
Josephine K. VERIFIED CUSTOMER
Thanks so much! The gentleman who met me at check in and check out was friendly and kind.
8/10/2025
Brian N. VERIFIED CUSTOMER
Job well done!
8/10/2025
Andrew W. VERIFIED CUSTOMER
The entire experience was flawless, except for the video from the tech. Most of it was in Audible and we couldn’t understand what the person was saying. I want to know what they recommend in the condition of my vehicle, but it was not possible given this resource today.