I was just passing thru Omaha on a lengthy trip. I was due for service and Baxter Toyota was able to fit me into the schedule. Davis Dawson was prompt at offering assistance, courteous and professional. Service was completed in good time allowing me to get back on the road.
1/31/2026
Adam L. VERIFIED CUSTOMER
Took 2.5 hours to do warranty test on battery. I just wanted money back from it as I already bought a new battery so I was able to drive my car in cause I was told a week ago when it happened I couldn’t just bring in the battery. Thought the money was going back onto my card but was charged instead. I left after all finished to go to store and noticed it was a charge on my card. I looked under the hood and saw a Toyota battery in and not the one I just purchased a week ago. Then I looked in my car and did not see my new battery in there so I went back to see why they took a perfectly good battery. I was handed the battery that they took out, so I now have 2 perfectly good batteries and cannot one.
1/31/2026
DIANE H. VERIFIED CUSTOMER
Excellent service and professional team!
1/31/2026
Rhonda F. VERIFIED CUSTOMER
Ethan is great to working with.
1/30/2026
Bre V. VERIFIED CUSTOMER
Everyone was very nice and helpful.
1/30/2026
David W. VERIFIED CUSTOMER
You guys know you’re the best..always have been..never disappoint me..thank you so much
1/30/2026
Susan H. VERIFIED CUSTOMER
Ethan Feist represents the Toyota service department very well. He is kind and helpful.
He has been my representative many times and always has a pleasant disposition.
1/30/2026
Vera L. VERIFIED CUSTOMER
The service is done on time, the price is reasonable, very easy to set up the appointment online. Nate is able to provide the detailed answer with the different options on my question. Anybody is friendly and ready to help as necessary. Thank you.
1/29/2026
Mark J. VERIFIED CUSTOMER
Easy in and out for service this AM. Daniel was very focused on me as his customer. I will continue to bring the Toyota to Baxter for service!
1/29/2026
JENNIFER M. VERIFIED CUSTOMER
Thank You
1/29/2026
Ray S. VERIFIED CUSTOMER
I like the coffee machine
1/29/2026
GLENDA H. VERIFIED CUSTOMER
Daniel listened to my concerns and answered every question in detail to help me understand what I could do to make a bad situation so much better. Thank you
1/29/2026
Michael B. VERIFIED CUSTOMER
I was pretty frustrated and angry today. You guys went above and beyond fixing the problem also explained why things were that way. Thank you. I appreciate you guys
1/29/2026
Jackie L. VERIFIED CUSTOMER
I worked with Johnie and he always does a great job. That young man is very professional courteous and just a nice guy
1/29/2026
Marilyn B. VERIFIED CUSTOMER
The service was great, but mom board screen was all messed up. It said the time was 7:27 pm when it was 1:30 and could find my usual screens at all. Whoever worked on the recall portion should have done a better job checking on the screen. Seemed like a rush job.????
1/28/2026
Darien R. VERIFIED CUSTOMER
no comments
1/28/2026
Katharine M. VERIFIED CUSTOMER
Nate was very personable and made sure that everything was taken care of and the work was very timely.
1/28/2026
JAMES I. VERIFIED CUSTOMER
Danny was great. But I am frustrated that I was without my truck, 4WD and the seat warmer / heated steering wheel during the extreme cold. My truck was supposed to be done on Wednesday, but the wrong part was ordered. Then it was evidently ready Saturday, but the service department did not inform me! I called just before 3pm Saturday when I didn’t hear back from my text message, and got voicemail.
1/27/2026
Julie H. VERIFIED CUSTOMER
Clearly stated my options.
1/27/2026
Frederick J. VERIFIED CUSTOMER
Ethan is a great asset for your company. He is knowledgeable, patient, and professional. I trust his judgment and advice!