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Real Reviews from VERIFIED CUSTOMERS
Glenn N. VERIFIED CUSTOMER
Little bump in the road, but every turned out ok. THANK YOU
9/10/2025
Bruce C. VERIFIED CUSTOMER
Jared was extremely helpful. Great service!
9/10/2025
Jodi C. VERIFIED CUSTOMER
Erin was the best! I have had my car serviced routinely for the past five years @ Baxter’s and yesterday was the first time I met her - wow! My service appointment was completely transparent including 100% communication … now that is customer service! I’m not sure where Erin has been the last five years but she should be the first smile & contact customers have when they bring their car in for service!!
9/10/2025
Philana B. VERIFIED CUSTOMER
Bring back the car wash! That service was a touch of class for the prices we pay for the vehicles and their services.
9/10/2025
Patricia Z. VERIFIED CUSTOMER
Service was fast and easy. Thanks
9/10/2025
Anthoney M. VERIFIED CUSTOMER
Friendly and professional customer service.
9/10/2025
Carol V. VERIFIED CUSTOMER
Great service
9/10/2025
Clark B. VERIFIED CUSTOMER
Service was great. I
9/10/2025
Susan R. VERIFIED CUSTOMER
I appreciated having someone meet me at my car after I drove in. This has never happened before at Baxter. I was used to it at Honda of Lincoln. This is my First Toyota. I was kept up-to-date via text, and when I checked out, Erin told me that I had a key fob reimbursement on my coverage, which thrilled me. I had completely forgotten about it, and I am so glad that she found that information. It will save me $200! overall, friendlier staff then ever before. Thank you.
9/10/2025
Janet T. VERIFIED CUSTOMER
Stephanie was very friendly, courteous, and helpful. I appreciated her very much. Everyone I spoke to was helpful.
9/10/2025
Dennis S. VERIFIED CUSTOMER
Excellent service.
9/10/2025
Jason H. VERIFIED CUSTOMER
Ty was great, very friendly and helpful.
9/10/2025
Thomas K. VERIFIED CUSTOMER
Stephanie in the service dept receiving area is outstanding she is so very nice, helpful and does everything asked and is just a jewel-she truly is the reason I still bring my car there she is kind, forthright much easier and more informative then any of the gentleman that work in the same department.
9/9/2025
Robert G. VERIFIED CUSTOMER
Service was quick and easy
9/9/2025
Bernard R. VERIFIED CUSTOMER
Ok
9/9/2025
James B. VERIFIED CUSTOMER
Great service, friendly staff, no surprises!
9/9/2025
John B. VERIFIED CUSTOMER
Good service
9/9/2025
Scott F. VERIFIED CUSTOMER
Ty was attentive and informed. I appreciate his professionalism.
9/9/2025
Larry G. VERIFIED CUSTOMER
A job well done and a thorough inspection. However, two hours and fifteen minutes seemed quite an excessive amount of time for an oil change.
9/9/2025
Paul C. VERIFIED CUSTOMER
Thanks for standing behind your quote. I really appreciate your integrity.
9/9/2025