The service was absolutely great!!
I love the way they greet you immediately when you pull in.
He did the car check and let me know exactly what he checked and what he found and exactly what it will cost.
It’s my choice to say yes or no.
It’s a pleasure to take my Highlander there.
They have always done an excellent job.
2/26/2025
Wendy W. VERIFIED CUSTOMER
Stephanie was awesome!
2/26/2025
Roger V. VERIFIED CUSTOMER
Great customer service, informative and appreciate the pic’s from the service tech on parts or repairs needed.!????
2/26/2025
Amy S. VERIFIED CUSTOMER
Michael was a joy to work with. Met me at my car as I drove in, very friendly and answered my questions . He was great to work with and hope I get him again on my next visit.
2/26/2025
Brian B. VERIFIED CUSTOMER
Thanks
2/26/2025
Loran Y. VERIFIED CUSTOMER
Friendly workers and good waiting time.
2/26/2025
Lisa A. VERIFIED CUSTOMER
Very fast to get the part I needed and get my car fixed. Very friendly!!!!! Thank you!!!
2/25/2025
Larry Z. VERIFIED CUSTOMER
I received a schedule date right away when I called.
Michael meet me when I arrived for for service.
I had a coupon that he noticed and I gave it to him
I received updates on my service and multipoint checkup while zi eas waiting.
Michael came and said my vehicle was ready and ask me if I had any questions. My inspection was good no problems.
Michael also had my Toyota RAV 4 Hybrid washed at my request.
I was very satisfied with the service????????????
2/25/2025
Kevin R. VERIFIED CUSTOMER
No thanks
2/25/2025
Varsity Detasseling. VERIFIED CUSTOMER
Michael is the best "handler" that Baxter has by far.
Courteous, knowledgeable, Friendly, professional
2/25/2025
Daniel S. VERIFIED CUSTOMER
I needed a new battery for my remote, paid eight dollars for it plus tax got home and the light came on stating I needed the battery replaced and to see the dealership. The oil change tire rotation was satisfactory. I was just hoping the remote would’ve been taken care of
2/25/2025
Boyd N. VERIFIED CUSTOMER
Last 3 - 4 previous oil changes and tire rotation my invoice averaged $75, today I was charged $131. Seems to be a unrealistic increase since my previous service in November 2024.
2/25/2025
Michael F. VERIFIED CUSTOMER
The staff was great to work with, especially as the weather made us change appointment times & dates. Angie was great !
2/24/2025
Luis D. VERIFIED CUSTOMER
ANGIE was great from when I brought my car in she was able to help me get a technician to help put up my wimdow up. And was able to see me earlier then planned to put the part in my car as well.Thank you Angie for your help!
2/24/2025
Cheyenne S. VERIFIED CUSTOMER
There was a bit of confusion regarding the service I was there for. She also didn't look to see if I had a warrant or package and I was almost charged for my service and I was miss quoted for future services. The women who helped me check out was great though and explained everything!
2/24/2025
Lucas T. VERIFIED CUSTOMER
Good communication and fast service. Super nice employees.
2/23/2025
David M. VERIFIED CUSTOMER
Friendly service.
2/23/2025
Shane C. VERIFIED CUSTOMER
Great service
2/23/2025
John D. VERIFIED CUSTOMER
I called ahead requesting specific service items to be completed and none were because I was told there wasn’t time to do them. I drove to Lincoln from my home in Fremont solely for this appointment- essentially wasted 1/2 a day to get a tire rotation I didn’t need because I just put aftermarket tires on the vehicle less than 1,000 miles ago. These are things I communicated in advance, but weren’t passed along to the person who helped me when there. Maybe better listening/communication would help.