I always appreciate the whole Brewer Toyota team! Thank you to James, Forrest and everyone who was involved with my service today, including the young lady (she said she was new) who kept me updated on my vehicle…she was extremely kind!
3/28/2024
Patricia K. VERIFIED CUSTOMER
Brittney was very nice; verbally told me in person about my car. I prefer that instead of texting the information. Very kind in every way. Thank You
3/28/2024
Jon K. VERIFIED CUSTOMER
Brittney treated me great and kept me well informed..the other young lady that explained my invoice to was also great . Thanks to all . Chris
3/28/2024
David M. VERIFIED CUSTOMER
I was told I would get a multipoint inspection after I initially declined, but it didn’t happen.
Also, while your waiting room is comfortable, it would be nice if you would duplicate other Toyota dealerships and Lexus dealerships and have a couple snack bars available. And real milk instead of that cancer-causing stuff in the can
3/27/2024
Robert P. VERIFIED CUSTOMER
Cristian is always professional, and friendly and always has a consistent demeanor..Always enjoy any interaction with all of the employees at Brewer Toyota…
3/27/2024
George H. VERIFIED CUSTOMER
Very friendly and helpful a wonderful experience
3/27/2024
David A. VERIFIED CUSTOMER
Very professional service and I was kept informed of progress while waiting.
3/27/2024
Jody M. VERIFIED CUSTOMER
I don't know her name but the girl who assisted me when I arrived was fabulous. She knew my name, all about my issue and made it a priority to solve my problem
3/26/2024
Nicole B. VERIFIED CUSTOMER
I’m very unsatisfied about my business because it was brought to my technicians (Ed) attention that my traction control light was still on before I left Toyota. The answer I got back from him was that there was nothing they could do except for me to bring it back if the light stays on. I would like to bring my car back in to asses what is going on with the wheel bearing free of the diagnostics charge because this was something the dealership missed and was present when we originally admitted the car in the first place. Thanks
3/26/2024
Michael M. VERIFIED CUSTOMER
Brittany was very nice and explained everything about my vehicle
She is a Keeper
3/26/2024
Bart B. VERIFIED CUSTOMER
Very good and through job.
3/26/2024
Thomas S. VERIFIED CUSTOMER
Brittany was very attentive and courteous.
3/26/2024
Mukesh S. VERIFIED CUSTOMER
Yes
3/26/2024
BARRY D. VERIFIED CUSTOMER
Great service. Very good job. Christian is great.
3/26/2024
Ronald U. VERIFIED CUSTOMER
Service Department did a great job
3/26/2024
Jon G. VERIFIED CUSTOMER
Service team is always excellent. Great communication. Quick and friendly service.
3/26/2024
Alen G. VERIFIED CUSTOMER
No complaints about customer service representative (Brittney). Service was ok, just tire rotation and regular multipoint inspection. However, glove box was opened when I got into the car (a few hours after the service was completed) and could not be closed. I emtied it completely thinking that someomthing was makybe stuck, but still could not close if. Seemed like it was dismanted during service and not put back in properly. I had to return to the garage and ask the person there to fix it. He punched it a few times and fixed it, so it could close, but something still seems off with it, definitely not like before I brought the car for service.
3/25/2024
Martha B. VERIFIED CUSTOMER
Everyone is nice and polite. My prime has an occasional vibration noise that they tell is normal but it only happens once in a while so I’m skeptical.. I’m hoping it doesn’t damage my car
3/25/2024
Barbara J. VERIFIED CUSTOMER
Very grateful for the excellent service I was
Provided The final bill is very much appreciated and I will be back. Thank you
Barbara J
3/25/2024
Jennifer C. VERIFIED CUSTOMER
Service was great, and very well handled. Friendly staff.