Very competent in service and outcome.
Dashboard symbols all working well!
10/12/2023
David G. VERIFIED CUSTOMER
Very professional staff.
10/12/2023
Daniel D. VERIFIED CUSTOMER
Wife, June took highlander in for oil change, told staff she would wait, sat for 2+ hours waiting. Service people were trying to reach me, but I was at home using chainsaw. When finally called in to try to find her, no one had any idea she was waiting! And, no one had looked in waiting area!
My phone message said there were service items which should be done, but when they finally talked to her, nothing was said about them?
Really poor performance…training? Communication ? Dan Diamond
10/12/2023
Jane B. VERIFIED CUSTOMER
Very friendly and very efficient!!
10/12/2023
Domenic G. VERIFIED CUSTOMER
Was fast and thorough . The shuttle is a big plus.
10/12/2023
William P. VERIFIED CUSTOMER
Thank you for your service provided.
10/12/2023
David S. VERIFIED CUSTOMER
I bought my vehicle there. I am looking to buy another. I suspected that I had a sensor malfunction but you would not do a quick diagnostic despite my repeated requests. Also your new text feature is nothing but window dressing. The 3-4 times I responded to texts I got from Roan I got not a single response. I am going to use my local Columbia Falls mechanic the next time I have any issues and I suspect they will be more responsive.
10/12/2023
Steven M. VERIFIED CUSTOMER
he was a nice guy and provided good service
10/12/2023
Trent K. VERIFIED CUSTOMER
Excellent service today. Very fair bill on top of it. Thank you.
10/12/2023
Anthony D. VERIFIED CUSTOMER
Alex has been incredible when it comes to communicating the needs of my vehicle and scheduling appointments. Definitely my go to at the service center
10/12/2023
Robyn A. VERIFIED CUSTOMER
I am good with your service. But the previous time I went in and was told I had a massive hole in my oil tank. Since I have learned not to trust one opinion I left it, oddly enough I never did get it fixed. No mention of the “massive hole” this time. Just that I need a new battery…. One that I bought brand new just over a year ago. It’s still under a warranty.
I know when I am trying to be bled for money. I really don’t appreciate that.
I will just say that I won’t ever spend a ton of money without getting a second opinion. I am a single mom and my money has to be very carefully spent.
10/12/2023
Sheldon W. VERIFIED CUSTOMER
Rob is awesome to work with; give that man a raise!
10/12/2023
Sharon P. VERIFIED CUSTOMER
Mason was great! I just had surgery last week and had my disabled husband in the car when the warning light came on. Went directly to Toyota and Mason made sure I was taken care of. Great people at Kalispell Toyota!
10/12/2023
Cherre W. VERIFIED CUSTOMER
No strings were pulled..service that I needed was done amd completed with no extras needed.pleased with everything..Robbie eastgam was amazing
10/12/2023
Tammy W. VERIFIED CUSTOMER
Mason went above and beyond to take care of my car and my time! Excellent service
10/12/2023
James T. VERIFIED CUSTOMER
Timely. Knowledgable. Kind. Gets it done.
10/12/2023
Marissa T. VERIFIED CUSTOMER
It was over an hour and a half between the time my Vehicle Check In was completed and my cars oil change service was finished. At that, no one even told me my car was done. Paperwork and keys were just sitting next to the service agent….Was my worst experience at Kalispell Toyota. I have been coming for years with different vehicle for oil changes. I think yesterday was my last.
10/11/2023
Pete S. VERIFIED CUSTOMER
Excellent service fast and friendly
10/11/2023
Kagan R. VERIFIED CUSTOMER
Took 1.5 hours for a scheduled oil change, and got no help with a simple fix of inserting a navigation dvd to reset the display screen.
Overall it was a terrible experience and we're not likely to come back