Jose Chavez is always most helpful and professional.
12/24/2025
Stephen H. VERIFIED CUSTOMER
Was giving a loaner car while my car was being fixed and so far everything is fine
12/24/2025
Jeana D. VERIFIED CUSTOMER
Mike’s always top notch
12/24/2025
Rosalba H. VERIFIED CUSTOMER
Please contact my personal phone to discuss my experience with the service advisor, Jennifer Claffin when I took my vehicle to the Dealer on Saturday, December 19, 2025.
12/23/2025
Joseph S. VERIFIED CUSTOMER
Jose is a pleasure to work with and he does his best to provide the perfect customer service
12/23/2025
Thomas D. VERIFIED CUSTOMER
Mike Busby is excellent to work with.
12/23/2025
Veronica D. VERIFIED CUSTOMER
She was perfect
12/23/2025
Robert E. VERIFIED CUSTOMER
Even with a full schedule, Mike Busby and the maintenance.staff ALWAYS deliver the best service. He is the best. Bob Edmonds
12/23/2025
Robert C. VERIFIED CUSTOMER
Always a pleasure working with Jose!
12/23/2025
Patricia C. VERIFIED CUSTOMER
Jose was great ! But the techs that worked on my truck failed to wash it as promised this is the second time this happened this is the second time this has happened, not very happy with the service today!!!
12/23/2025
Sheena W. VERIFIED CUSTOMER
Danielle has been so wonderful with her communication regarding my vehicle
12/23/2025
Dillon V. VERIFIED CUSTOMER
Jose is very helpful and takes care of business
12/22/2025
Michael H. VERIFIED CUSTOMER
Jose went over the top. Bonus daughter blew two tires Friday night after 5pm on a used car they bought at your dealership. The parts department found me a set of 4 and I spoke to Jose around 6 and set up a time to have the tires installed when you opened. I went over at 7:30 and they were moving the car to start. We had the car delivered to her house by 11am that morning!!
12/22/2025
Not-Provided V. VERIFIED CUSTOMER
Jose is one of the best.You need him. Pay him well!
12/22/2025
Donna M. VERIFIED CUSTOMER
Jose handle quick and may easy for me. The other workers where great also.
12/21/2025
Michael L. VERIFIED CUSTOMER
Jose went above and beyond on my last visit! Give that man a raise!! I
12/21/2025
Patricia C. VERIFIED CUSTOMER
Danielle and team are ALWAYS on it! Always a pleasure to do business!
12/20/2025
Jean E. VERIFIED CUSTOMER
My husband had an appointment for a new battery had to wait two and a half hours
Said he’s never doing that again
12/20/2025
Stacey L. VERIFIED CUSTOMER
Tiday I waited 2 and a half hours for a simple routine service on my van. I understand that sometimes another vehicle can have unforseen issues, but there were no updates about why it was taking so long. I also told the person checking me in and my Rep, Jennifer, that I didn't want a carwash. When my car was done, I was standing by the service office door and was told my car was done it just heading to the carwash. So again, I said no carwash.
Usually, when Im there, Jennifer would let me know if the mechanic found Something that should be taken care of and ask me if I wanted it done BEFORE Bbringing my van out of the garage area. Today, it was after and so she had to send my car back through to take care of the filters that needed changing.
Im sure it was just an off day. Normally, the service is great and I always love having Jennifer as my rep. Today was just a weird day I guess.
No one should be in trouble, but maybe reiterate that updates are important and that maybe you shouldn't book appointments so close together that everything backs up when another vehicle needs more work than was scheduled.
Again, I love Toyota and the staff is always kind. It was just an off day, which ended up making my day "off".
12/20/2025
Lucario J. VERIFIED CUSTOMER
Like always, courteous and great employees. Thank you for everything, you make my visit relaxing.