Steve was great on the phone prior to my visit and that was much appreciated! Today at the appointment he was great also!
5/29/2024
Shannon S. VERIFIED CUSTOMER
Bowie was very nice and personable and helped out with everything I needed for my car.
5/29/2024
Frankie L. VERIFIED CUSTOMER
As a customer of many purchases from anderson, I expect the highest quality of service at all issues pertaining to vehicles.
If ever I am dissatisfied that would destroy the trust.
So just make sure that you train your service tech and management team to the highest level of quality expected by the buyer again thanks for your service to our vehicles
5/29/2024
Sherry L. VERIFIED CUSTOMER
Jose Chavez and Kyle Elliott both helped me out. And the lady at cashier were all wonderful and very helpful. I have been a client since 2011 at Anderson.
5/27/2024
John M. VERIFIED CUSTOMER
Jennifer is great! She needs a bonus!
5/26/2024
Charles P. VERIFIED CUSTOMER
Ken in service really save me, my Prius front shroud was about to fall off on Friday evening, on a Memorial Day weekend, Ken fixed and did an oil service.
Really appreciate you guys
5/26/2024
Tamara M. VERIFIED CUSTOMER
They always do a good job and Jennifer is very friendly and helpful
5/26/2024
Robert K. VERIFIED CUSTOMER
Great service department!
5/26/2024
Marilyn H. VERIFIED CUSTOMER
Jennifer has done a fine job of keeping track of what my vehicle needs and making sure that I get it. I really like her and II feel lucky that she is my contact!
5/26/2024
Rick M. VERIFIED CUSTOMER
Always good and informative
5/26/2024
Deborah B. VERIFIED CUSTOMER
Loved he stayed in communication. Explaining everything thoroughly when I asked questions. He had a great sense of humor and yet professional. Good experience! .
5/26/2024
Roberto M. VERIFIED CUSTOMER
Good trustworthy, reliable, professional, good customer service.
5/26/2024
Grant F. VERIFIED CUSTOMER
Made a 9am appointment, was told an hour and a half, it was the in between visit so no oil change. Came back at 1015 to ask what was going on because my truck hadn't even made it in the bay yet, said backed up with people showing up. I asked why make an appointment if I'm going to get pushed back for drive ins, Steve told me it was due to 1030 appointments showing up early? Okay? Mine was at 9am, why wouldn't they be completed in order of appointment. The whole intake system changes are terrible. I have never waited so long just to be checked in. Waited for Steve because that's where I was directed. 3 other people in office with no customers just waiting, but it had to be Steve specifically? Any way. After addressing him, I told him I was leaving, he can call me when it's complete and I'll need a ride. When he called me another 2 and a half hours later, he told me they don't have a shuttle.. I had seen the driver in and out of there the whole time I waited and told him that. He then back tracked and just had absolutely no idea what was going on. Poor service.
5/26/2024
Peter Z. VERIFIED CUSTOMER
Professional, friendly, knowledgeable, great service.
5/25/2024
Laurie F. VERIFIED CUSTOMER
Howard kept me updated on the status of my car. With my using a walker, he was also courteous in helping me manage the door .
5/25/2024
Kyle H. VERIFIED CUSTOMER
Mike Busby is a legend. I really look up to him! He gets **** done!!!
5/25/2024
Gerald S. VERIFIED CUSTOMER
José is the GOAT of service advisors. Give that man a raise!
5/25/2024
Not-Provided C. VERIFIED CUSTOMER
Great helpful services. Couldn’t have been happier. Took care of my car in a friendly manner. Got me home with no problems. Thanks