This is not a complaint! Don’t get me wrong….your service was good. I used to work in car audio for many years. Each vehicle that came into our shop always left cleaner than when it came in. The glass was cleaned and the interior vacuumed. This was our “Clean Car Policy”. Because of this little extra for the customer, we had an increased amount of happy customers. This not a complaint! Just an observation.
7/26/2024
Morna G. VERIFIED CUSTOMER
Thank you for finally fixing the braking issues and for getting me an appointment so quickly
7/26/2024
Jason P. VERIFIED CUSTOMER
Thank you Austin! You are great at your job!
7/26/2024
Sarah O. VERIFIED CUSTOMER
Nestor does a fantastic job! He is knowledgeable and efficient.
7/25/2024
Dale H. VERIFIED CUSTOMER
The 100k maintenance was more expensive than anticipated although I agreed to all of the recommended items, seems like cost could’ve been reduced 10% for loyal customers and seniors. No complimentary car wash was offered. That was a standard perk in the past. I’m not a fan of online communications. Impersonal and not universally customer friendly.
7/25/2024
Ronald A. VERIFIED CUSTOMER
Austin was great to work with. He got my vehicle in without an appointment. He kept me updated on the progress. It was a good experience.
7/25/2024
Louisa H. VERIFIED CUSTOMER
Nestor customer service was excellent.
7/24/2024
Andrea G. VERIFIED CUSTOMER
Juan was super helpful and explained everything so well to me. I was grateful for all of his help with the process and planning.
7/24/2024
Edward H. VERIFIED CUSTOMER
He did a great job
7/24/2024
Megan E. VERIFIED CUSTOMER
He did a great job answering questions. Definitely recommend!
7/23/2024
Juan G. VERIFIED CUSTOMER
Appreciation for Nestor and the team. It was our first time at this service center. Will be returning.
7/23/2024
Christian B. VERIFIED CUSTOMER
Austin is great!
7/23/2024
Mark P. VERIFIED CUSTOMER
Excellent service. Work was completed quickly and I was kept updated throughout the process. Great team to work with.
7/20/2024
Eden K. VERIFIED CUSTOMER
Always friendly!
7/20/2024
Halley M. VERIFIED CUSTOMER
Austin did a wonderful job, as always!
7/20/2024
David D. VERIFIED CUSTOMER
Nestor & the maintenance crew were efficient & professional. Scheduling & service was excellent. My only dissapointment was that I didn't get a vehicle wash after service. In past years that car wash was always welcomed & appreciated. It distinguished your service from all of the other area service providers. Think about bringing back the car wash.
7/20/2024
Helen J. VERIFIED CUSTOMER
The staff is very professional & knowledgeable. They take the time to explain everything & keep you informed
7/20/2024
Frederick K. VERIFIED CUSTOMER
I feel like the service guys have too much to do
I think there are some systems and communication issues-lots of running around
The guys were really nice however and I have nothing but positives to say about them
7/20/2024
Kay T. VERIFIED CUSTOMER
Even though they were “under staffed”, everyone was helpful. I didn’t have to wait longer than promised.