Great listener, empathetic, very professional, communicated updates with me which was very much appreciated especially since I waited in the dealership for the work to be completed. Will always ask for Danecia.
11/8/2025
William D. VERIFIED CUSTOMER
Very pleasant & answered all my concerns. She is a credit to your dealership. Only thing is it was a bit long of a wait but I know it was a busy day there, thank you!
11/8/2025
Sirgut M. VERIFIED CUSTOMER
i’m always happy for your service with Alejo Morales, and others. thank you so much.
11/8/2025
Yamile D. VERIFIED CUSTOMER
Denisha, is wonderful, she has extraordinary customer service and attention to detail.
11/8/2025
Rosalind K. VERIFIED CUSTOMER
I was not happy with Danecia but happy with Andre who came to my rescue. My appointment was for 1:00 pm. I arrived at12:45. She was a no show until 1:30! She tried to gaslight me when I told her how unhappy I was by telling me that I was late for the appointment! I told her that I was early and that she was late. I told her that I would not be utilizing her ever again. Andre was able to get my car serviced quickly which I appreciated. He also gave me e a 10% reduction on my bill.
11/8/2025
Augusta S. VERIFIED CUSTOMER
Really frustrating that the time quote was so off. I was 30 mins early, was told it would take 1-1 1/2 hrs. I didn’t even find out what needed to be serviced until well over an hour and a half. Then waiting for it to be done… I was there almost 4 hours. I could have been home - doing errands, chores, preparing food for my family. It’s very frustrating to have a time estimate so far off. I will never stay on site again while I wait.
11/8/2025
Pamela K. VERIFIED CUSTOMER
Good job!
11/8/2025
Diego Steven. VERIFIED CUSTOMER
She was great.
11/8/2025
Theresa M. VERIFIED CUSTOMER
Very responsive and kept me updated throughout the process. Great to work with.
11/7/2025
Artineh K. VERIFIED CUSTOMER
My experience with Bill was amazing. He communicates clearly. This was my third experience with Bill and he earned my trust again.
11/7/2025
Dennis Y. VERIFIED CUSTOMER
She was able to communicate to fix the problem that was on going for two years and brought in four or five times previously
11/7/2025
Frendel J. VERIFIED CUSTOMER
Great service
11/6/2025
Lauren F. VERIFIED CUSTOMER
Sebastian provided fast and reliable service for the issue at hand. Friendly and knowledgeable when answering questions I had about my vehicle.
11/6/2025
Edgar A. VERIFIED CUSTOMER
Thank you for the good service. Sebastian was a very friendly and kind person.
11/6/2025
Lusine A. VERIFIED CUSTOMER
Thank you Alejo!
11/6/2025
Nazem S. VERIFIED CUSTOMER
Professional, courteous, and friendly manner.
11/6/2025
Felisha C. VERIFIED CUSTOMER
Efficient and explained thing well.
11/6/2025
Avigdor H. VERIFIED CUSTOMER
Bill is a nice and attentive person. Excellent experience.
11/6/2025
Fresia M. VERIFIED CUSTOMER
Anthony thank you for your kidness and your willingness to help me always. Your smile and good actitud made my services goes fast.
11/5/2025
Domenica M. VERIFIED CUSTOMER
I was extremely satisfied with the service and friendly customer service.