Daneicia is always thorough, pleasant and it doesn’t matter how busy she is with work, she always keep a smile on her face. She keeps me updated with the status of my vehicle, although I do rcv a text/email. I’m on my second Lexus and love her as my service advisor.
2/20/2025
Lisa T. VERIFIED CUSTOMER
Elda was amazing! She was so nice and responsive. The service was amazing! The vehicle loaner was wonderful to have. My car was. Returned cleaner than I gave it to Lexus. An incredible all around experience. Truly grateful I bought my car from Keyes Lexus last October. Best purchase and service experience.
2/20/2025
Michael S. VERIFIED CUSTOMER
Ali is an excellent service advisor.He addressed and fixed all of my issues with great satisfaction. I will always go back to him if my car needs service.
2/20/2025
Christine B. VERIFIED CUSTOMER
Alejo was fabulous as always and I would only take my car back for service with him.
2/20/2025
Leana S. VERIFIED CUSTOMER
Thank you Anthony! Service was seamless and efficient!
2/20/2025
Jose Roberto. VERIFIED CUSTOMER
Excelente service by Bill.
2/20/2025
Craig P. VERIFIED CUSTOMER
I’ve now had more than six Lexus‘s and Anthony is always great
2/20/2025
Arie G. VERIFIED CUSTOMER
First class
2/20/2025
Seymour L. VERIFIED CUSTOMER
Would like to take survey
2/19/2025
Blanca A. VERIFIED CUSTOMER
Great costumer service
2/19/2025
Elva V. VERIFIED CUSTOMER
Gracias estoy muy agradecida tuve muy buena atención de Alejo !!!
2/19/2025
Alex K. VERIFIED CUSTOMER
Joe is amazing ????
2/19/2025
Peisha M. VERIFIED CUSTOMER
Excellent service!!!
2/19/2025
Adam S. VERIFIED CUSTOMER
Alejo was amazing. Kept me updated on the progress of the service performed on my car, and really helped me by overseeing things to make sure i could get out on time and get to an important meeting. Great guy, great work done
2/19/2025
Yacov N. VERIFIED CUSTOMER
Alejo is super professional
2/19/2025
Dave P. VERIFIED CUSTOMER
Danecia is a wonderful woman and very helpful. There’s a beautiful smile in her face and is there to help you on whatever your needs are. She knows her job and does it well. I wish we could clone her. I hope she is the person that takes care of me next time I come in for service.
2/19/2025
La Toya. VERIFIED CUSTOMER
Alejo is always professional and prompt when communicating with updates on my vehicle during my service visits
2/19/2025
Carmen P. VERIFIED CUSTOMER
I’m not interested in receiving a callback, I just feel services could’ve been provided in a more timely manner and with better communication. There were price variations from what was mentioned at the time the schedule was made to the quote provided in the diagnostic check. Although I understood this was going to potentially take a few days, the car was dropped off Monday and I did not receive an update until Thursday. After declining the services as they weren’t covered by the warranty I did not receive a call back Saturday and went to the dealership Monday as I called 4 times throughout the morning and afternoon and could not get through.
2/18/2025
Paul T. VERIFIED CUSTOMER
Always a great experience with Danica. I was well taken care of. And received excellent support and customer service. Thank you Danica. Appreciate all that you do.
Paul T
2/18/2025
Pamela D. VERIFIED CUSTOMER
Ali provides superb service. He always delivers great service and explains what needs to be done.