Toyota of Warsaw Auto Repair Service

This is the second time that happens to me. Apparently they don't seal properly when changing the oil and the oil is leaking. Today I will take it for you to verify.

Great service! Very helpful!

Got in and right out great job

I am very happy with the Warsaw dealership. All the way. I absolutely love my Camry.

You did well,as expected.

Always treated with respect. Never have any issues. The service there is awesome and I wouldn’t go anywhere else!

During the scheduling conversation I mentioned an active recall. The recall need wasn’t taken care of or explained why not by the Service Rep. The Maintenance Book lists spark plugs being replaced at 60K miles. This replacement didn’t happen and wasn’t suggested along with the air filters the Maintenance Book and received text message suggested be replaced. When I was told my car was ready the Service Tech then said the filters were found dirty and suggested replacing them. I informed him I sent an approval response to the Toyota Service text message. The Service Rep then said he’d have the filter cost added to my bill and that would only take a couple of minutes to change. If the Service Rep was unaware of the text conversations between I and the Maintenance Tech this leaves me wondering if the Service Rep and Maintenance Tech talked about the actual actions performed on the vehicle. I would’ve trusted the costs for said maintenance performed had the Service Rep informed me what was actually done versus telling me suggestions at the car ready time then when I informed him about the text messaging then the cost for filter replacements was then added to the bill. Very friendly staff yet I was left uncertain if the air filters were actually changed out. The costs for them were added to my bill after I told the Service Rep I approved replacement via text. I thought the Service Rep was suppose to be fully aware of all maintenance performed on the vehicle plus be able to explain reasons why needed recalls weren’t performed. Thank you for the oil change, tire rotation and multi point inspection.

Caught off guard on the brake job needed later this year

Friendly crew, liked pics showing parts that needed replaced.

It still says maintenance required when I turn the car on. I didn’t notice it until I got home in Plymouth. Do I have to drive back to get this fixed?

Jordan was professional and thorough.

I was charged $150 for a diagnostic fee where no work was actually completed.

Verified exactly what I asked them to check and provided documentation for the issue with our new vehicle.

Service was done in the time I was given and everyone was very nice

Fast friendly service

Excellent service and communication from start to finish.

Polite and professional

Nice n friendly severce employees quick service and took care of me without an appointment and with a flat tire I needed immediate service and they did it thank you

From scheduling through pickup, Toyota of Warsaw is terrific.

I appreciated the calls with updates on the progress on my vehicle