I had a bed extender installed and the staff had to idea what they were doing. It’s loose and rattles and I’m unable to use. They used rivets when they should have used bolts. The tail lights should have been removed and it should have been installed properly. If you don’t know how to install something don’t do it. I could’ve done a better job watching a YouTube video. It also took 4 hours to install 2 rivets. I’d like a refund and I’ll be contacting Toyota for proper installation instructions. Which is what the service department should have done.
6/13/2024
Daryl S. VERIFIED CUSTOMER
No issues. They were helpful working me in.
6/13/2024
Virginia S. VERIFIED CUSTOMER
Great friendly service this morning. Done quick so I could still get to work on time
6/12/2024
Joseph G. VERIFIED CUSTOMER
Just want Chevy to release the part or make it a recall. I don’t like driving a truck that doesn’t function properly, but that’s a Chevy issue, not ur issue
6/12/2024
Harry H. VERIFIED CUSTOMER
Service is always quick and courteous.
6/11/2024
Saralyn Y. VERIFIED CUSTOMER
Very pleased in all aspects.
6/11/2024
Carol A. VERIFIED CUSTOMER
Giving up my trusted mechanics at my garage for a Dealership is challenging. Everyone at Toyota has been a pleasure to work with.
6/11/2024
Jerome C. VERIFIED CUSTOMER
Efficient and pleasant
6/10/2024
Steven D. VERIFIED CUSTOMER
Very good and prompt.
6/10/2024
John N. VERIFIED CUSTOMER
Very enjoyable
6/9/2024
Ted S. VERIFIED CUSTOMER
Very friendly and problems with my car were explained well.
6/8/2024
Ray P. VERIFIED CUSTOMER
Tim is a Champ! He is respectful, understanding and accommodating. I am grateful that he is part of your forward facing service department.
6/7/2024
Frank R. VERIFIED CUSTOMER
Very happy. I spoke with the tech momentarily and he was quite nice and informative. I watched some of the service and was impressed with how through he was. Quinn was professional and I noticed that he didn't cut corners.
6/6/2024
Ricky L. VERIFIED CUSTOMER
Awesome job taking care of my wheels and tires! I will always trust Toyota of Terre Haute!
6/6/2024
Brett T. VERIFIED CUSTOMER
Additional services were offered but no pressure was applied. I took advantage of some but not all. Good experience overall.