Very happy that they were able to get all of the issues I had taken care of and very happy how Tim stayed in contact and gave me updates on how things were going
8/3/2024
Deborah S. VERIFIED CUSTOMER
Very helpful with questions and Very Friendly
8/2/2024
Doug H. VERIFIED CUSTOMER
Not certain the tech went through the checklist correctly, Vehicle doesn’t have a cabin air filter but marked good. Tire pressures just like 32 for all 4 but tundra wants 31 and 28 I think or something different, not a big deal since tires were hot.
But leads to wonder if checkpoint inspection done completely.
Also took truck for rotation to Firestone afterward (Firestone tires, rotation free) and they did a free brake inspection as well…which included more than I asked but they said a few things that I question.
Toyota said my air filter was good.
Firestone said air filter needs changed.
Toyota said my battery was good.
Firestone said my battery needs replaced - I wrote down both measurements and believe Toyota saying it’s good. Specs were both close enough and within measure of what truck needs.
Firestone did a strip test for brake fluid and said it failed but those aren’t reliable with different brands, and suggest rear brakes done…not sure if I trust a tech at Toyota now to do it…but may call and inquire who would do it.
All in all, quick service and overall good. But usually the inspection report more filled out or evidence of it being done correctly.
8/2/2024
Janet D. VERIFIED CUSTOMER
Great job service person was very helpful
8/2/2024
Paul R. VERIFIED CUSTOMER
Fast service. Good communication
8/2/2024
William P. VERIFIED CUSTOMER
Barb was very nice and helpful
8/1/2024
Ricky L. VERIFIED CUSTOMER
Barb was wonderful to work with.
I will always have tires changed at Toyota of Terre Haute.
8/1/2024
Deana R. VERIFIED CUSTOMER
Thank you for working me into your afternoon schedule after I had missed my morning appointment with the time change between IL and IN times mix up. Gratefully, Deana R
8/1/2024
Bruce W. VERIFIED CUSTOMER
Good service but costly.
7/31/2024
Steven M. VERIFIED CUSTOMER
Service on my vehicle good I appreciate the cup of coffee while waited.
7/31/2024
Matt P. VERIFIED CUSTOMER
Found problem quickley. In and out in no time.
7/31/2024
Lisa B. VERIFIED CUSTOMER
Who’s Fred Mackey? I deal with Barb
7/31/2024
Lawrence C. VERIFIED CUSTOMER
You all are so welcoming at TH of Terre Haute. Thanks, Doc
7/31/2024
Nichole W. VERIFIED CUSTOMER
Katie was wonderful! Such nice person and great client experience! I was running late that day and she was very kind and understanding . Made my day! I will definitely be requesting her in the future!!!!
7/30/2024
Brenda O. VERIFIED CUSTOMER
Everything went as planned. It was done earlier than I was told so that was good.
7/30/2024
John P. VERIFIED CUSTOMER
Very satisfied
7/28/2024
Tracey S. VERIFIED CUSTOMER
Thank You
7/28/2024
Julio M. VERIFIED CUSTOMER
Always professional, available, prompt to respond -- thank you.
7/27/2024
Allen C. VERIFIED CUSTOMER
Very good job! Everything completed that was requested.
7/27/2024
Eric D. VERIFIED CUSTOMER
Barb was friendly, courteous, and very professional.