I truly appreciate the professionalism of all the staff. Thank you for handling the recalls on my landcruiser as promptly possible.
1/16/2026
Ana R. VERIFIED CUSTOMER
Ana was great!!
1/16/2026
Michael R. VERIFIED CUSTOMER
Ray and the tech were amazing and super supportive. However, I can’t say this enough about how your infotainment center software is the worst I’ve had in any vehicle. I’ve never had to adjust the vehicle so much. This is seems like a great vehicle however the architecture of the software is the worst I’ve seen. I’ve literally spent more time in one year, adjusting a vehicle and then it all needs to be reset due to my vehicle stops communicating with my phone, super disappointing. Toyota be better, think about the consumer, stop sucking.
1/16/2026
Christopher B. VERIFIED CUSTOMER
I made an appointment for a key copy, tire replacement and service. I drove an hour and 30 minutes to get there, waited an hour and 30 minutes in the waiting room and 1 hour and 45 minutes to get home. I knew this was going to be a long process, but after waiting all of that time was told the key did not come in or was not ordered so now I’m going to have to come back. This is rude, inconsiderate and unprofessional. If I was told earlier the key part was not ready would have rescheduled for another day. Apparently you guys are not considerate about customers time or want to communicate with them.
1/16/2026
Grant C. VERIFIED CUSTOMER
Service was great! 10/10
1/16/2026
Michelle G. VERIFIED CUSTOMER
She’s very kind and I appreciated how straightforward my experience was.
1/16/2026
Thuy N. VERIFIED CUSTOMER
Ana is wonderful. She is attentive to my concerns and communicates the necessary steps clearly.
1/16/2026
Austin F. VERIFIED CUSTOMER
Really great service!
1/16/2026
John C. VERIFIED CUSTOMER
Ray was very helpful and friendly today. Great to work with!
1/16/2026
Manish P. VERIFIED CUSTOMER
Rich the service advisor was excellent and very friendly and knowledgeable. Thank you for the great service and advise on my bZ4X. - Rita and Manish P
1/15/2026
Steven H. VERIFIED CUSTOMER
Frank did a most excellent job making sure my vehicle was repaired and ready.
1/15/2026
Josefina M. VERIFIED CUSTOMER
Raymond was excellent.
1/15/2026
Kimiko J. VERIFIED CUSTOMER
Helpful and friendly
1/15/2026
Cole L. VERIFIED CUSTOMER
Stephanie provided excellent service; clear communication, efficient handling, and a great overall experience. I truly appreciated her help and would gladly work with her again!
1/15/2026
William M. VERIFIED CUSTOMER
Ray always gives me excellent service. He knows what I need and delivers. Ray is a great asset to SCT.
1/15/2026
Robert Y. VERIFIED CUSTOMER
Richie is awesome to help me out as my service advisor!
1/15/2026
Sang L. VERIFIED CUSTOMER
Ray Jr. did an excellent job and ensured all my needs were met.
Thank you for the follow-up.
1/14/2026
Debbie P. VERIFIED CUSTOMER
Ana was great! She followed thru with all that I asked her to do! It was really nice to be well taken care of. She took care of my needs and helped with my return. She is a valuable employee!!!
1/14/2026
Michiko T. VERIFIED CUSTOMER
I'm ready to receive a survey within few days from TOYOTA. Thanks Eric to provide a professional assistance for my Camry on the 12th.
1/14/2026
Cindy C. VERIFIED CUSTOMER
Frank was very nice. Went above and beyond to help me and show that Toyota does care for its customers.