South Coast Toyota Auto Repair Service

South coast Toyota is the best amongst the oc Toyotas in service, fast reliable

Satisfied

Thank you Ray Carrera for always taking care of me!

Stephanie did a fine job!

Very professional

I thought the dealership and staff were truly excellent.

Ray is a true professional, knowledgeable and friendly. Always takes care of our trucks.

Yes she was very helpful and took care of whatever my car needed I should mention that I have been with your company almost Half a century! Thanks for very good service and management Massoud A

Completely unprofessional service.

Ana helped me immediately when I called with a red light flashing on my dash. In all dealings with her she is friendly professional and knowledgeable.

Thank you for quickly servicing my car given my need to get out of there for a doctor’s appointment. You got it done right in time—the extra effort is greatly appreciated!

Ana is amazing. She is straight to the point, tells you what you need, is open and honest which is all you can ask for when someone is working on your car. She provides the absolute best costumer service and I actually only bring my car on days she is working. She is my go to, however all of the staff is fantastic, but Ana is above and beyond!

Good service!

Always receive excellent customer service from this Toyota dealership Anna is very professional and cared about me has a customer ensuring that my vehicle was fixed to ensure my safety, I had alot of work needed to ensure my car was working properly I was given a loaner while my car was being repaired, I own a Corolla but I am in love with the corollo cross that will be my next purchase thank you Toyota team My car is running great and I appreciate picking it up washed and vacuum you all are Awesome!!!

Service was fast and friendly. Pictures of potential problems very appreciated. Nothing like actually seeing what wear and tear looks like, rather than just taking a mechanics word. Thanks.

Always very pleasant!

Ana is consistently courteous and knowledgeable. Thank you!

Good service

Thank you for your service. The staff was very friendly and helpful

My appointment was @1pm I booked for an oil change, I went in saying hello with a smile and she never once smiled or talked kindly. Instead she made me feel real stupid not knowing car parts names when she told me my car needs extra service and I asked what they are. I asked for pricing and options because I just planned on being there for oil change, I had a budget and my time was limited having another appointment 3hrs after. I made sure she knows I had to leave by 3:15, 3:30 the latest. My name wasn’t called by 3:40 I went to talk and was told it’ll take more time. They were literally just working on my car (over 2hrs after my appointment time). I took the shuttle to my next appointment. After my other appointment I had a VM saying my car was done (@4:45) so I called for a shuttle only to be let know they stop Had to take Uber back then my Uber driver told me, south coast Toyota orders Ubers for their customers all the time. My whole day ended up messed up with being late for another appointment, paying extra for unexpected ride and canceling important appointment for unexpected delay of a whole day. All could be avoided if Stephanie could be on top of her job and informed customers about update of timing. Especially I emphasized I had to leave by certain time when I checked in with her. I was extremely disappointed with the service and her overall attitude that i requested no to speak with her again.