Everyone at South Coast Toyota is friendly,respectful, and courteous. I felt well cared for and got good service.
4/9/2024
Kellie B. VERIFIED CUSTOMER
I never have any issues with John Nguyen and helping me. Ray checked me in and then John finished up. The team at Toyota is always helpful.
The problem is me and I'm very sorry that sometimes I'm a handful but you always make me feel good coming in.
4/8/2024
Demetrio I. VERIFIED CUSTOMER
Raymond Carrera was very courteous and helpful he answer all of our questions we had.
4/8/2024
Steven P. VERIFIED CUSTOMER
Raymond was polite and straightforward. I appreciate him helping me and not pushing any sales on me that I do not need.
4/8/2024
John K. VERIFIED CUSTOMER
After picking up my car and driving away, I found my dashboard information portion was not how I left it when I left the car for service. I could not return it to how I left it so now I have to make a second trip back find out what the Hecks going on. Very disappointed.
4/8/2024
Ronnette W. VERIFIED CUSTOMER
I was incorrectly told by this South Coast Toyota employee that to use my tire insurance, I would need to take my car to the dealership I purchased it at so I drove my car using a spare tire all the way to Culver City, where they told me that it was not true and even called the insurance company in front of me to verify that I can use my tire insurance at any Toyota dealership. It was a major inconvenience and waste of time.
4/8/2024
Craig W. VERIFIED CUSTOMER
Richie is top notch. Great representative of SCT
4/7/2024
Anthony C. VERIFIED CUSTOMER
Francisco was a pleasure to deal with for an unexpected repair. His demeanor was professional and extremely pleasant. Thanks.
4/7/2024
Goodman (. VERIFIED CUSTOMER
My service advisor, Frank, was very helpful & responsive to my calls/questions. He was very service oriented.
4/7/2024
Therese E. VERIFIED CUSTOMER
Very knowledgeable and answered all my questions. Very good service.
4/6/2024
Israel G. VERIFIED CUSTOMER
The service was exceptional. John was very professional and down to earth. It’s great to have employees like him around. Thank you!
4/6/2024
Michael V. VERIFIED CUSTOMER
I took 10 mins for an advisor to get to me and take info.
The Toyota True start battery warranty is a joke. Almost $200 to replace battery with a 50% prorate discount and battery was under 3 years old. I will never buy a battery from Toyota again. 84 month warranty is a joke
4/6/2024
Arlene H. VERIFIED CUSTOMER
John was excellent and followed through as I requested. Thank You.
4/6/2024
Clifford J. VERIFIED CUSTOMER
Pedro Brito is an excellent servoce writer.
His approach to customers is great.shortly after I had arrived, he greeted me and took all the info needed. I waited in his office for a short period. He came in and produced the paperwork
And I was on my way. I questioned him re: the 2024 Tacoma. He then took me across the lot to show me a 2924 model.
Very nice service to go out of his way to answer my question.
4/6/2024
Bob M. VERIFIED CUSTOMER
Very helpful, informative.
4/6/2024
Marc W. VERIFIED CUSTOMER
Working with Ray was a real pleasure. He was knowledgeable and pleasant to talk with. He made sure that all of my questions were answered before I left the car and was prompt in communicating with me about the results of the service.
4/6/2024
Frank V. VERIFIED CUSTOMER
Was great. Thanks.
4/6/2024
Monir T. VERIFIED CUSTOMER
Thank you for the service
4/6/2024
Glenda B. VERIFIED CUSTOMER
Ana was great. She explained everything thoroughly and answered all our questions. Thank you.