They kept us updated on what they found and the cost. The gentleman that pick and returned out car was very friendly and polite.
2/7/2025
Robert L. VERIFIED CUSTOMER
Friendly, informative,very polite
2/7/2025
William C. VERIFIED CUSTOMER
She was very nice and handled our problem quickly!! Thank You!!
2/7/2025
Danielle G. VERIFIED CUSTOMER
After new tires a new problem now exists of pulling left. Never happened before now and I went back to address the issue but all had gone home but the driver. He was nice and took my name and number down and informed me to call in the morning for follow-up.
2/6/2025
Donna P. VERIFIED CUSTOMER
In the many years I have been trusting my vehicle care to your facility, I have never had oil leaking from the bottom of the vehicle as this last service. I hope this never happens again.
2/6/2025
Jake S. VERIFIED CUSTOMER
Always easy in and out never any trouble. Audrey is great customer service and will continue coming back
2/6/2025
Richard A. VERIFIED CUSTOMER
Very satisfied
2/5/2025
Timothy M. VERIFIED CUSTOMER
Everything went fine.
2/5/2025
Clay B. VERIFIED CUSTOMER
We are very well satisfied with the staff of sales and service at Capitol City Ford. You have all treated us with the utmost courtesy and kindness and we appreciate you all.
2/5/2025
Steven B. VERIFIED CUSTOMER
Autumn was great. You didn't stop until you found the problems and fixed them. You kept me close to my quoted price which is a blessing for my family. Thank you
2/5/2025
Abigail S. VERIFIED CUSTOMER
Josh wiesenauer was able to find the problem with my car and fixed it it’s so much better now and I’m greatly appreciate it and made sure it was nothing serious.
2/4/2025
Ryan L. VERIFIED CUSTOMER
Always an easy appointment with Capital City Greenfield and very communicative. Always appreciate you guys.
2/4/2025
Donald P. VERIFIED CUSTOMER
Josh went above and beyond in helping me purchase tires. Thanks Josh!
2/4/2025
Deena M. VERIFIED CUSTOMER
I've worked with Josh for years and he is the absolute best when it comes to details and explaining things to me. Appreciate the entire staff at Capital City Greenfield location. My family has purchased vehicles there for years..Kirby is the best rep to deal with. Thank you
2/2/2025
Jeff T. VERIFIED CUSTOMER
The lady that helped me went above and beyond to help me out. She was terrific. My only complainit is the labor charge for a short repair. I was there for an hour and a half with a power outage and you charged me over $300 in labor. That seems excessive
2/1/2025
Tim H. VERIFIED CUSTOMER
The mobile service technician, Jarrett was kind and helpful
2/1/2025
John W. VERIFIED CUSTOMER
Excellent
1/30/2025
Steven K. VERIFIED CUSTOMER
Autumn is excellent in communicating the various stages of the service. Thank you
1/29/2025
Thomas J. VERIFIED CUSTOMER
I made a 7:30 appointment for an oil change and look at a leaky tire. At 9:30 I had heard nothing about an update or if it wasn’t finished what the hold up may have been. After I checked on it at 9:30 myself I was told working on the tire leak. An advisor came to apologize about the wait and said they should be done soon. Approximately 10:30 or a little later it was completed.
I want to add this advisor and the service department has always given me excellent service up to this point in the last 2 1/2 years. I feel the ball was dropped and I was just left hanging. It seams like I should at least get a credit for future work because of the excessive wait. Which they did know I was waiting on it! Thank you!