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Real Reviews from VERIFIED CUSTOMERS
Patricia H. VERIFIED CUSTOMER
The air is ice cold and feels like it runs alot better. Thank you.
8/31/2023
Maria E. VERIFIED CUSTOMER
Very good service and professional service and thank you so much
8/31/2023
Hugh H. VERIFIED CUSTOMER
Will do!
8/30/2023
Alexander G. VERIFIED CUSTOMER
Will did make everything work out good
8/30/2023
Gary J. VERIFIED CUSTOMER
Work done on time as scheduled - great waiting area
8/30/2023
Mark S. VERIFIED CUSTOMER
Time to repair is too long. SA communication regarding status of repair is inadequate. Internal communication is poor. Consistency between visits is too variable. “Canned” text messages don’t align with vehicle’s status. Using “waiting on parts” is a poor excuse for poor internal processes.
8/30/2023
Piper L. VERIFIED CUSTOMER
He went above and beyond to take care of my needs and concerns , super fast loved the paying online option
8/30/2023
James R. VERIFIED CUSTOMER
Very attentive with my front wheel vibration concern. Oil change and filter were changed. Only thing that did not happen is the oil change sticker was not changed.
8/30/2023
Wayne K. VERIFIED CUSTOMER
Excellent job, fantastic dealership. Looking forward to doing business with y’all in the future.
8/30/2023
Lowell J. VERIFIED CUSTOMER
Fast professional service, good job.
8/30/2023
C.B. Concrete. VERIFIED CUSTOMER
My windshield fluid and antifreeze not fill to proper level I have warning light on for both I was there for am oil service. Also my air pressure of my rear tires are low . None had it fix
8/30/2023
Tammy P. VERIFIED CUSTOMER
Jordan was very polite and did a great job.
8/30/2023
Alex F. VERIFIED CUSTOMER
David was super nice, easy going, did a terrific job, and answered any questions I had.
8/30/2023
Pauline K. VERIFIED CUSTOMER
He was very nice
8/30/2023
Michael W. VERIFIED CUSTOMER
I had to call them for updates, and it was never really clear on the problem till I had called for the last update. I was under the impression that you would keep me informed. Which only happened when I called after having the truck a couple of days. I had to ask for a rental till mine was fixed. That should have been discussed when they new it would be a two week job. The staff were very polite and accommodating but I should not have to ask what is going with my vehicle. I should have had updates from your staff. Instead, I was calling for updates.
8/30/2023
Richard D. VERIFIED CUSTOMER
Everything went great. Zero issues
8/30/2023
Cleb D. VERIFIED CUSTOMER
Vanessa Easley very helpful. She took very good care of me She give a great customer service.
8/30/2023
Jeffery W. VERIFIED CUSTOMER
Mike went out of his way to help can’t say enough good about him.
8/30/2023
Richard L. VERIFIED CUSTOMER
Very professional and courteous my wife and I do all our business with Akins Ford jeep Chrysler!!!
8/30/2023
Fred B. VERIFIED CUSTOMER
Your new “program” is what every company should implement! From the moment of the “sale”, the customer is communicated with and knows what is happening and what happens next. I had issues with Akins service dept a couple years ago…horendous is the word that described my experience. I knew it was a people problem and you have definitely solved it…. and you have my business for sure. Steven Smith was the key, he took the process and let me know everything that was happening….calls, texts….wow! Thanks Steve????
8/30/2023