Did not receive a written report on the findings from the test drive .
Describing the noise, I’m hearing.
2/28/2026
Kathy S. VERIFIED CUSTOMER
Thank you all for being so helpful and keeping me updated when my truck would be ready.
Jonah was very knowledgeable about the problem and how it would be resolved.
2/28/2026
Zachariah M. VERIFIED CUSTOMER
Wesley was sure to keep me updated throughout my time at Akins while my car was getting routine maintenance. Overall great experience and quick service.
2/27/2026
James K. VERIFIED CUSTOMER
Always a good experience. Promt service
2/27/2026
Thomas D. VERIFIED CUSTOMER
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2/27/2026
William S. VERIFIED CUSTOMER
Alway excellent service, Thanks
2/27/2026
Christopher M. VERIFIED CUSTOMER
Vanessa was an absolute superstar to deal with. Aiken should be very proud of her. She exemplifies excellence in customer service, especially with her communicating with the customer. It is quite clear that she takes pride in her job and represents Aikns Ford in a very professional manner.
2/27/2026
Jeff M. VERIFIED CUSTOMER
Akins service department was excellent as they usually are. I was very pleased with their services.
2/27/2026
Earle F. VERIFIED CUSTOMER
Erica is always professional and courteous. I'm always confident my truck will be serviced correctly and expeditiously. A thank you again to Erica.
2/27/2026
John R. VERIFIED CUSTOMER
Vanessa is a great employee. Always treats me with respect when I visit and she always delivers!
2/27/2026
Charles C. VERIFIED CUSTOMER
My wife was real pleased with her visit for service!
2/27/2026
Matthew S. VERIFIED CUSTOMER
Mr. Escoe was very professional and ensured all repairs were completed
2/27/2026
Jonathan W. VERIFIED CUSTOMER
Excellent service. Mr.Phillips kept me informed throughout the repair. Took a little longer than first expected but I’m very appreciative they took the time to chase down the root cause and completely repair the issue. The rental department folks are great as well.
2/27/2026
Mitchell E. VERIFIED CUSTOMER
Mr Knight was excellent from beginning to check out. Very professional with a great attitude.
2/27/2026
Sandra T. VERIFIED CUSTOMER
Rudy went above & beyond to help with my awful car warranty people. I will be changing to FORD CAR WARRANTY soon. I love Akins Ford. I always feel like I am a valued customer by everyone. Will always buy from Akins. Kudos!!! Sterling stepped in and it was appreciated also.
2/27/2026
Raymond M. VERIFIED CUSTOMER
Chris was very accommodating, knowledgeable attributes added to the knowledgeable Service
2/26/2026
Jane H. VERIFIED CUSTOMER
Rudy was always keeping us updated about progress of our car repair; excellent service!
2/26/2026
Michael H. VERIFIED CUSTOMER
I was a little surprised how long it took. Having a rental made it tolerable.