Excellent team member for Akins Ford...
Very nice young man!!..
5/22/2024
Amy D. VERIFIED CUSTOMER
We are so thankful for Akins service department! The customer service was wonderful and it was such a blessing to be helped with the repairs our car needed. We have had a hardship recently and Akins went above and beyond to help us with this current repair. We will be forever grateful. Also, Russell was an amazing person to work with. He was very courteous and knowledgeable. Thank you for loaning us a car during the week our car was worked on, that made life so much easier! We have purchased several cars now at Akins and are planning to be long time customers!
5/22/2024
Hugh K. VERIFIED CUSTOMER
Excellent team and delivered, Thanks so much!
5/22/2024
James B. VERIFIED CUSTOMER
**** did a great job! He is efficient,
courteous and customer oriented!
The Techs did a great job. I am
completely Satisfied… Thanks to all!
5/22/2024
Duane D. VERIFIED CUSTOMER
Vanessa took good care of me. Disappointed that necessary part (start/stop battery) was not available at dealership.
5/22/2024
Mary R. VERIFIED CUSTOMER
Elvis was informative, polite and knowledgeable as he checked my Ram in and prompt in updating me on the progress of the service. He also offered to provide a list of upcoming maintenance needed.
5/22/2024
Philip A. VERIFIED CUSTOMER
Braxton was very pleasant, knowledgeable and responsive.
5/22/2024
Sam C. VERIFIED CUSTOMER
Very efficient, and polite. He makes you want to come back.
5/22/2024
Kevin M. VERIFIED CUSTOMER
I had asked that they also look at my fuel door to see why it will not stay closed. I told them that I was in no hurry to get it back. They still couldn't find a few minutes to look at it or tell me when they could look at it.
5/22/2024
Mary W. VERIFIED CUSTOMER
They were very nice and I am always pleased with the service
5/21/2024
Javier C. VERIFIED CUSTOMER
My service advisor Micheal **** did a very good job at communicating at every step
Excellent service
5/21/2024
Catherine B. VERIFIED CUSTOMER
The team was amazing in helping determine the cause of a mysterious noise in my car. Appreciate all of their help.
5/21/2024
Shirley R. VERIFIED CUSTOMER
Vanessa is very professional and knowledgeable. Akins should be so blessed to have Vanessa on the team! I appreciate being treated as a customer and the incredible customer experience she provides. I will always ask for Vanessa when I bring in one of the 3 vehicles we purchased from Akins. Please make sure to recognize Vanessa for the awesome job she does, not only for Akins but also for her customers! Thank you!
5/21/2024
Steve J. VERIFIED CUSTOMER
Well organized. You put the customer first. Thank you.
5/21/2024
Emily C. VERIFIED CUSTOMER
Excellent as always.
5/21/2024
Donald J. VERIFIED CUSTOMER
100% satisfied! Josh Kearn took care of me and made it right.
5/20/2024
John W. VERIFIED CUSTOMER
Thank y’all!
5/20/2024
Bonnie B. VERIFIED CUSTOMER
Mr **** explained everything very clearly and did not mind repeating things. We are very pleased with our service today and the explanation of further work needed.