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Real Reviews from VERIFIED CUSTOMERS
Benjamin S. VERIFIED CUSTOMER
Akins in winder is the best in ga , the best people I've ever been around in there service department, bought my new truck there two years an there the only ones I let touch my truck , everyone there is GREAT , Benji smith winder ga
9/5/2024
Jb V. VERIFIED CUSTOMER
Job well done
9/5/2024
Shirley H. VERIFIED CUSTOMER
Good work
9/5/2024
Michael B. VERIFIED CUSTOMER
Excellent customer service Rep. Very pleased with Bobby
9/5/2024
Ann A. VERIFIED CUSTOMER
Great and friendly service from the service area to the hospitality area
9/5/2024
Laquita D. VERIFIED CUSTOMER
He was awesome!!! You guys never felled me...
9/5/2024
Ronald S. VERIFIED CUSTOMER
A most excellent service! Polite professional
9/5/2024
Kathy S. VERIFIED CUSTOMER
I was very pleased with the service performed yesterday. I had to call Brandon this morning about a question on the battery, but he explained it. As a woman, I appreciate the sticker on the windshield and the resetting of the computer about the oil change. Thanks!
9/5/2024
Christopher M. VERIFIED CUSTOMER
From my check in, work updates and finally to checking out, the experience was very good.
9/5/2024
Bo W. VERIFIED CUSTOMER
Awesome Job !!!
9/5/2024
Mary W. VERIFIED CUSTOMER
Everyone there is always so amazing! And I will always keep bringing my vehicles there.
9/5/2024
Steve S. VERIFIED CUSTOMER
Vanessa was the most pleasant and helpful person I have encountered at Aikens over all the years I have been coming there. Kind, professional, and always a smile
9/5/2024
Brian L. VERIFIED CUSTOMER
Vanessa and the service team working on my truck did a fantastic job. They were very thorough in diagnosing the source of the problem. The last few times my truck has been in the shop, Vanessa has been the individual helping me. She is very pleasant to work with and kept me well informed on the progress of my truck.
9/5/2024
James A. VERIFIED CUSTOMER
I don’t like how long you have kept my vehicles even before giving a diagnostic. Then I just get my truck back from your repair - 2200 dollars worth. Then the water pump goes out. Another 1200 dollars. You pay your mechanics on commission on how much they charge the consumer. I lost my faith in Akins and just can’t come back. Don’t trust you. Sorry, we had been buying from you guys since the 80’s. Just can’t anymore
9/5/2024
Paul W. VERIFIED CUSTOMER
I was the only vehicle in the intake bay when I first drove up was told my oil change would STILL be 90 minutes. It ended up taking 2.5 hours for an oil change..!???????? Been buying cars from Akins for 30 years and have never waited that long on an oil change.
9/5/2024
Jodi H. VERIFIED CUSTOMER
Michael provided exceptional customer service. This is the 4th place I have taken my car and they were able to diagnose and fix my car . He communicated clearly with me every step of the way. You don’t see people that take care of you much anymore in the service industry. 10/10 experience.
9/5/2024
Kimberly A. VERIFIED CUSTOMER
Will be on the look out for the survey.
9/4/2024
Joyce H. VERIFIED CUSTOMER
Excellent service. Wonderful customer service.
9/4/2024
Allan B. VERIFIED CUSTOMER
Great job
9/4/2024
Gregory S. VERIFIED CUSTOMER
Vanessa was great .
9/4/2024