Joseph and Becca were friendly, helpful and made me feel important.
1/30/2025
Janelle D. VERIFIED CUSTOMER
She was such a nice young lady. She was able to get my new wiper blades request to the mechanics working on my vehicle. Also recommended a few services to keep my vehicle running smooth. Definitely give her a shout out and a thank you!
1/29/2025
Marilyn C. VERIFIED CUSTOMER
Great????
1/29/2025
Galina G. VERIFIED CUSTOMER
I’m very excited thank you so much
1/29/2025
Candace B. VERIFIED CUSTOMER
Positive experience!
1/29/2025
Gary W. VERIFIED CUSTOMER
Completed in time and vehicle returned fully inspected.
1/29/2025
Cheryl B. VERIFIED CUSTOMER
Nic is wonderful. I have been a long time customer of Toyota of Puyallup and Nic makes sure my service is great!!
1/29/2025
Lawrence W. VERIFIED CUSTOMER
This ain’t the first time Izabella has helped me. Very kind and answers all my questions.
Keep up the great job!
LVW
1/29/2025
Inge G. VERIFIED CUSTOMER
All was good
And she was nice and friendly
1/29/2025
Bridget M. VERIFIED CUSTOMER
Great job
1/29/2025
Debra B. VERIFIED CUSTOMER
Chance was great and the service was wonderful. Thank you.
1/29/2025
Jodi T. VERIFIED CUSTOMER
Very nice and knowledgeable
1/28/2025
Dmitry M. VERIFIED CUSTOMER
NA
1/28/2025
Dianna R. VERIFIED CUSTOMER
longer wsit than was expected; otherwise, things went well
1/28/2025
Laurie P. VERIFIED CUSTOMER
Kind, courteous and professional. Couldn’t ask for more!
1/28/2025
Corey E. VERIFIED CUSTOMER
My vehicle was dropped off at 8:15am and service was approved by 10 am.
These were very simple procedures and my vehicle was not finished until after 5pm. I watched my vehicle get parked after it was completed and still waited 30 minutes to get my keys. I had to ask about the status for my keys to be provided to me. I was told that it must have been out as the last item on that technicians tasks. I specifically chose an early appt to try to get this done quickly. This is now multiple times I've gotten my vehicle slowly and much later than the quoted times.
1/28/2025
Julie M. VERIFIED CUSTOMER
Andrea was very accommodating. Thank you.
1/27/2025
Christie K. VERIFIED CUSTOMER
I came in on Saturday for a routine oil change and a multi-point inspection. I checked in early and sat in the waiting room. After 15 minutes, Bret came up and said he’d been trying to call me and that my car was done. I thought, that was fast! I got up to sign the paperwork and he mistook me for someone else and almost gave me keys to a car that wasn’t mine! I thought it was weird that I had only been sitting for 15 minutes, he said as we were going through things that my car was almost brand new (it’s not - it’s a 2013) and when he asked me the mileage I was halfway through saying 90k and he said 15k. I finally caught that the paperwork belonged to a Kimberly. I waited another thirty minutes to get my actual car and sign paperwork that is mine. Come to discover now that I’m home that the multi-point inspection sheet STILL doesn’t belong to me. And last time they forget to do a multi-point when they replaced the battery and alternator. lol I just want to see if they see anything wrong with my car and the tread left on the tires! Grrrr.
1/26/2025
Scarlett C. VERIFIED CUSTOMER
Chance was kind, professional, didn’t try to upsell anything, and did confirm my accounts credits of 4 when we got there, was informative but didn’t push sales.