I did find something on my passenger seat, perhaps grease, not sure what it is
2/13/2025
David P. VERIFIED CUSTOMER
You said the air filter and the cab filter needed replaced. The vehicle has under 15,000 miles On it. I took out the air filter when I got home and it still looks new, couldn’t even get any dust out of it by hitting it on my work bench or hit it with my air compressor. The glove box had not been disturbed so how did they check the cabin filter behind the glove box to determine it needed replacing. Not good guys!!
2/12/2025
Wayne B. VERIFIED CUSTOMER
Elisabeth was cheerful and professional throughout the process. She fit my car in on short notice and it was completed ahead of schedule.
2/12/2025
Kristoffer D. VERIFIED CUSTOMER
My wife had a service done. Now the radio all of a sudden shut off and the lights flickered. Never had this issue until after this service. Please contact my wife Stephanie Delano at 253651925
2/12/2025
Jennifer C. VERIFIED CUSTOMER
Knowledgeable, efficient and kind
2/12/2025
Mark P. VERIFIED CUSTOMER
OUTSTANDING customer service! Very timely service on my vehicle. Thank you!
2/12/2025
Herminia M. VERIFIED CUSTOMER
Excellent job very nice person excellent customer service keep going Elisabeth
2/12/2025
Sharron G. VERIFIED CUSTOMER
Chance was very busy, however he was very polite and professional and kept all of us in line informed.
2/12/2025
Jeffrey S. VERIFIED CUSTOMER
Nick did a great job. Thanks.
2/12/2025
Liz D. VERIFIED CUSTOMER
Eveyone was very nice and helpful. I felt well taken care of. Thanks.
2/12/2025
Robert S. VERIFIED CUSTOMER
????
2/12/2025
Erica E. VERIFIED CUSTOMER
Customer service was great ????
2/12/2025
Judith M. VERIFIED CUSTOMER
Great job
2/12/2025
Michelle F. VERIFIED CUSTOMER
Great communication
2/12/2025
Bruce B. VERIFIED CUSTOMER
Chance Hemby is excellent at customer service. He was friendly, explained things accurately and represented Toyota of Puyallup well!
2/12/2025
Kristi T. VERIFIED CUSTOMER
Jessica was great, awesome customer service and super friendly. As a long-time customer of your location, I’m just disappointed that the oil change reward program was done away with and today found out that the car wash add-on is also no longer an option. I feel like those things gave Puyallup an edge over Doxon or Burien, but now you guys are on-par with Doxon and Burien, so there’s nothing really “special” about heading to Puyallup anymore for services.
2/11/2025
Elaine C. VERIFIED CUSTOMER
The price they gave me when I made the appointment was $517 plus tax and it was way more than that.
2/10/2025
Kab B. VERIFIED CUSTOMER
Thanks Good service.
2/10/2025
Mark L. VERIFIED CUSTOMER
I had to wait for four hours for a simple service and oil change. When someone finally asked me in the waiting room what I was doing there I was told they tried calling me two hours ago. I was sat by the front desk so there is no way I missed my name being called.