Very accommodating and personable associate! Great experience overall.
7/27/2023
Ravia B. VERIFIED CUSTOMER
I love Toyota's serve dept. Honest about work needed. Thank you
7/27/2023
Chase G. VERIFIED CUSTOMER
Sophia was awesome! Very nice and awesome service, will definitely bring my truck back to her again!
7/26/2023
Lakitha H. VERIFIED CUSTOMER
Jessica was really polite and personable. I was pleasantly surprised the service was quicker than expected.
7/26/2023
Oredolapo K. VERIFIED CUSTOMER
I’m very impressed by the way I was treated. Their service was amazing and swift.
7/26/2023
Sharon S. VERIFIED CUSTOMER
Friendly. Answered all questions prior and post service
Great job!
7/26/2023
Scott B. VERIFIED CUSTOMER
Will do, I will fill out the survey
7/26/2023
Kevin S. VERIFIED CUSTOMER
We had a free oils change. This time. I had confirmed this on making the booking. The lady said there was no record of it on the computer and then had the hardest time getting our info for our car even had to go back and forth to different managers to get help.
Then told us we used our free oil change already in February which we did not and can see on our bank statement we paid.
All in all a pretty poor expo today
7/26/2023
Jennifer R. VERIFIED CUSTOMER
No not contact me. I have the 12 point inspection and was told I need a new cabin filter. I did that last service. Also told that my battery reading was on the low side. I just replaced the battery this year. All the work has been at this location. This leaves me wondering about the quality of service
7/26/2023
Lance O. VERIFIED CUSTOMER
No comment
7/26/2023
Keri A. VERIFIED CUSTOMER
Very courteous and professional.
Explained everything in detail. Did not push to get recommended work done on the spot.
7/26/2023
Cecilia B. VERIFIED CUSTOMER
I was disappointed that car washes are no longer available. Maybe do an extra special fee for new car owners. Who better to take care of your loved vehicle than Toyota. I would pay it!
7/25/2023
Jason N. VERIFIED CUSTOMER
Great service and answered all of my questions.
7/25/2023
Jodee B. VERIFIED CUSTOMER
Great service, friendly and thorough. It's really nice to have the shuttle. Driver was extremely nice.
7/25/2023
Karl P. VERIFIED CUSTOMER
Jessica is exceptional, the customer service was excellent, will continue to use Toyota Puyallup for all our vehicle maintenance.
7/25/2023
Mark S. VERIFIED CUSTOMER
I was asked if I wanted the vehicle washed to which I answered yes. The paperwork stated the vehicle was washed but it wasn't.