We appreciate the great customer service provided by the Toyota of Puyallup team members. Thank you
4/12/2024
Roger C. VERIFIED CUSTOMER
Andrea was very helpful and very polite and pleasant to do business with.
4/12/2024
Linda C. VERIFIED CUSTOMER
Love the positive attitudes! Thanks for taking care of our Rav4!
4/12/2024
Cristian N. VERIFIED CUSTOMER
Jessica has been the person who greeted me twice now. The first time I had kids with me and she showed me how to get to a park nearby in case the kids wanted to play. Both times she was nice and professional.
4/11/2024
David L. VERIFIED CUSTOMER
I was disappointed that my service took so long and cost so much, with that said, Rebecca did an excellent job of explaining the problem and why it to so long to get to the root cause.
Larson Toyota in Tacoma added an aftermarket pulse brake light, this turned out to be the root cause. Do you think I should file a complaint with Toyota?
4/11/2024
Dixie F. VERIFIED CUSTOMER
I appreciate your service. I do not want to buy a new car. I really like mine. Thank you.
4/11/2024
Dale F. VERIFIED CUSTOMER
I forgot to take my inspection report.
4/11/2024
Angela Z. VERIFIED CUSTOMER
Great service
4/11/2024
Lew M. VERIFIED CUSTOMER
Very happy with the overall visit. I had a oil change, tires rotated and my car washed within 45 minutes. I'll will be back.
4/11/2024
David E. VERIFIED CUSTOMER
Good staff.
4/11/2024
Rex N. VERIFIED CUSTOMER
Not a big deal- they definitely took care of the main problem but I had a couple of minor issues that I mentioned that were not addressed but they can wait until my next scheduled maintenance appointment.
4/11/2024
Tracie R. VERIFIED CUSTOMER
Friendly , fast and great experience!
4/11/2024
Francis S. VERIFIED CUSTOMER
Honestly, i'm not satisfied and geatful about puyallup service. My complain was not resolved, instead he just say there is a pressure in the brake system that triggers that effect and say "ITS NORMAL". I've driven several Hybrid LEs and Venza but did not feel that in the brakes. Looks like the so called "expert" did not even bother to check my car because im closely monitoring the vehicles status and mileage while in your service, it did not move after 10am friday and my car sits until tuesday afternoon. Looks like he panicked my i said im going out of state in the next 2 days and just guess diagnose my car to pull it out. Service is frustrating for the first time new vehicle owner
4/11/2024
Laura P. VERIFIED CUSTOMER
Great service
4/11/2024
Raymond H. VERIFIED CUSTOMER
Good job
4/11/2024
Calypso M. VERIFIED CUSTOMER
Great service and very efficient
4/11/2024
VERONICA F. VERIFIED CUSTOMER
Tires were rotated but not balanced and steering wheel shakes when I drive now.
4/11/2024
Madison K. VERIFIED CUSTOMER
I feel that the service was okay, I don’t feel that it was anything above and beyond. Upon checking in I was offered a car wash which I accepted but never received. On my summary of services a car wash was listed that it had been completed.