Andrea was excellent. Very helpful and efficient. The service on my truck was excellent as well. My only issue was I purchased a keychain the last time my truck was serviced there. It fell apart within 2 weeks. I was told to just bring it in the next time my truck was serviced and they would replace it. I couldn't get an appointment when I needed one last year and had my truck serviced elsewhere. I brought the broken kitchen back in this time. But was told by the gentleman in the service department that they couldn't replace it because it had to be the same number and they had changed brands since then. It wasn't very much, but it was the principle of the thing. I live in Gig Harbor and very rarely come across the bridge. Except for one oil change, I have always had my truck serviced there since I purchased it new in 2008.
4/27/2024
Ahney K. VERIFIED CUSTOMER
Due to the customer service I received, I will now be coming to you for my oil changes. Amazing staff…very impressed!
4/27/2024
Trudy B. VERIFIED CUSTOMER
Thank you
4/27/2024
Leira L. VERIFIED CUSTOMER
She was very professional, friendly, respectful, attentive. Very satisfied with her service.
4/27/2024
Pattijo E. VERIFIED CUSTOMER
I really do like the service and James!
4/26/2024
Blair R. VERIFIED CUSTOMER
The lock works fine but one of the lights on top of the switch is not working
4/26/2024
Rob D. VERIFIED CUSTOMER
Andrea was very helpful, knowledgeable, and friendly.
4/26/2024
David R. VERIFIED CUSTOMER
You are all doing A 5 Star.
4/26/2024
Margaret C. VERIFIED CUSTOMER
Great service.
4/26/2024
Kevin H. VERIFIED CUSTOMER
As Always service is great.
4/26/2024
Rose K. VERIFIED CUSTOMER
I received excellent and prompt service.
4/26/2024
Thomas C. VERIFIED CUSTOMER
Great customer service. Always enjoy the process. Thank you
Tom
4/26/2024
Dayna R. VERIFIED CUSTOMER
Toyota Of Puyallup has always taken good care of us… I bought my 97 Toyota 4Runner off your ‘old lot on Meridian!
4/26/2024
Dale D. VERIFIED CUSTOMER
The customer service was excellent.
4/26/2024
Trevor T. VERIFIED CUSTOMER
I had a coupon for $5 off a wiper blade insert and somehow was charged $77. I asked about it and she said it looked like the tech put on new blades and holders. I inquired about the coupon and what it stated, she had no answers. I left her and went to my truck, it had not been washed or vacuumed like they said they were going to do either. So 1.25 hours for blades, doesn't make sense.
4/26/2024
Janelle C. VERIFIED CUSTOMER
Great service-thanks!
4/26/2024
Cheryl L. VERIFIED CUSTOMER
Joseph was very courteous and helpful
4/26/2024
David K. VERIFIED CUSTOMER
Good professional service
4/26/2024
Robert E. VERIFIED CUSTOMER
Very happy with the service! Done in less time than expected!
4/26/2024
Ralph H. VERIFIED CUSTOMER
Not all items were fixed. They couldn’t hear the air noise coming from the drivers side.