Amanda was good disappointed with tech but they were busy. Oil change tires rotated etc. Left with little air pressure. Went back, Amanda was on it however I was made to wait over 20 minutes just to get pressure back in my tires !!! I had already Been there and waited for my service no problem I expected to wait. Was disappointed waiting on my return for air.
7/30/2023
Dale C. VERIFIED CUSTOMER
My service Manager did a great job, she called me by name and got my truck checked out.
7/30/2023
David R. VERIFIED CUSTOMER
Thank you! Amy did a great job helping me on short notice. Much apreciated!
7/30/2023
Brande G. VERIFIED CUSTOMER
Amy does a great job.
7/29/2023
Martha G. VERIFIED CUSTOMER
Ok
7/29/2023
Lisa S. VERIFIED CUSTOMER
I’m disappointed that your dealership doesn’t include a car wash with service.
7/29/2023
Cole M. VERIFIED CUSTOMER
All associates were extremely kind and helpful, my experience with Megan Daniel was extraordinary!
7/28/2023
David W. VERIFIED CUSTOMER
All good
7/28/2023
Candice S. VERIFIED CUSTOMER
I was unhappy about the lack of communication from JT! I would call and leave messages and I would not get a return call! I would email and not hear back! Then he told me he would call me everyday …which was an unrealistic expectation! All I wanted to know was the status and he could never even tell me he had no idea! I got better communication from Bobbie! But he would ask JT to call me and it would still be days to hear from him! I kept a log of when I called and emails I sent! At one time it was over a month and I had to initiate the call again! To give good customer service is to communicate honestly! Never over promise…but under promise and over perform!!! WOW the customers!
7/28/2023
Penny C. VERIFIED CUSTOMER
The service team was very knowledgeable and helpful. Thank you.
7/27/2023
Kyle R. VERIFIED CUSTOMER
Very helpful
7/27/2023
Randall C. VERIFIED CUSTOMER
Bobby is a great guy.
He is really good at his job and represents
the dealership very well.
Always glad to see Bobby.
7/27/2023
Zenona F. VERIFIED CUSTOMER
Yes
7/26/2023
Penelope T. VERIFIED CUSTOMER
She was friendly, efficent and pleasant to work with.
7/26/2023
Daniel B. VERIFIED CUSTOMER
Best customer service I have received from a service shop in a very long time! Y’all went above and beyond, thank you so much for making my experience easy and enjoyable! I truly appreciate it!
7/26/2023
Nicole C. VERIFIED CUSTOMER
Very happy with my service today.
7/26/2023
Carol B. VERIFIED CUSTOMER
A good experience.
7/26/2023
Lesliie H. VERIFIED CUSTOMER
She said the check would take an hour or less, then she would contact me. After 2 hours I called, no answer. After 2 1/2 hours the receptionist told me she was busy with a customer. After 3 hours, she was still with a customer so I picked up my car. If I can’t even get a return call I’m not trusting you to fix my car. I paid $172 dollars for scribble on my receipt explaining the service that was allegedly provided. I can only assume that your mechanics perform like your service agents, so I’ll pass. Her name was Ami.
7/26/2023
John L. VERIFIED CUSTOMER
Bobby was very thorough and communicated every step of the process. Even got a car wash. Kudos