Reiselman Nissan

Thanks for the good and timely service

The Parts Manager was very helpful in processing the warranty request on the defective battery from my Rogue and fairly adjusted the prorated amount for a new battery in a timely manner. Good job.

Yeah, he was a very helpful young service person who took really good care of me. I felt he addressed my problems that I was treated with respect.

Amanda was great! Plus she was so nice and personable. I appreciated that.

Very pleasant

Always pleased with my service! Thanks.

Bobby was very friendly and efficient. I really appreciate your dealership honoring my life-time oil changes. I moved from near your dealership to Lee's Summit about 2 years ago and would much rather drive all the extra miles to have my car serviced with you than at the horrible Nissan dealer in Lee's Summit. Thank you for always doing a great job!!

Forgot to give me device ID and security key code for camera.

He checked on something that I had asked him.

No complaints with the staff or service but was very surprised how much more expensive an oil change is at Reiselman vs Stateline and Dream Nissan

In and out! Good service

I have taken my 2014 Infiniti Q50 to Rieselman 4 times for the same issue. Originally, I had the car for an oil change & filter & also 100k mile work up including spark plugs. The engine light came on shortly after, it was having a rough start, & I took it back to Rieselman. I was told by JD that a tech didn’t install properly, they fixed it & I went on my way, only to be back within a couple weeks for the same problems. This time I was told it was a faulty spark plug, so again they “fixed” it & sent me on my way. Shortly thereafter, my engine light came on again, rough start, & even some of the dashboard was shorting out. It doesn’t do this all the time now- it’s sporadic. I took it again to Rieselman & they had it all day & it’s still not fixed. Strangely for no rhyme or reason the check engine light sporadically comes on & off still. My husband has a code reader & says it’s the same spark plug but for some reason, no one can figure it out. I’m usually a very patient person & also deal in customer service, but I’m frustrated. It’s a pain to arrange transportation to/from Rieselman & to/from work & home with no car. I realize my Infiniti is 9 years old, but it seems that a spark plug issue shouldn’t be so challenging to get fixed. This is no fault of either tech (JD or Amanda), who are both super kind & professional. At this current moment, I’m waiting for the engine light to come back on so I can I guess bring it back to Rieselman. Perhaps a manager can reach out to me? You have my phone # & my email address is

Joshua was great! Walked me to my car and helped me set up notifications for my next service.

Amanda is a Rock star. She cares about the customer she also knows her product 100 percent

Ami in the service department department went above and being, she is what true customer service is. My questions were answered and I am so glad that I brought my vehicle up be fixed at your location.

Timely, courteous, nice people

Thank you

JD rocks! Thanks for getting us in and out as quickly as able.

They could not fix my car but charged me for the labor. I’ve always been satisfied until now. I will not take my cars back to you to do any work. Very disappointing.

You are welcome.