I hate an oil change & my fob battery replaced. The lady I dealt with was very friendly, professional, & helpful.
My app was at 10 am & it was nearly 12 noon before I left. This was quite a long time for an oil change. The coffee was good & I enjoyed dreaming about a new car. I love, love my Juke & this dealership has changed 3 times & I have never had a concern with any employee. Thank you for asking my opinion.
10/14/2023
Linda L. VERIFIED CUSTOMER
Everyone is always super nice to me!
10/12/2023
April O. VERIFIED CUSTOMER
Yes
10/12/2023
Tiffany A. VERIFIED CUSTOMER
Efficient and nice
10/12/2023
Matt R. VERIFIED CUSTOMER
I was very satisfied!
10/12/2023
Jesus G. VERIFIED CUSTOMER
1 1/2 hours to do the job, as Bobby said it would, perfection again.
10/11/2023
Waylon W. VERIFIED CUSTOMER
I had made the comment that I’m new to Nissan for servicing however I was not shown where to wait. I waited in the showroom, where I saw some chairs. Is there another main waiting area? I have the free oil change for 3 years or 36k but I’m not sure what comes with the oil change? Tire rotation, multi point inspection, top off fluids? I got the text of what was done but really no explanation. Just a little bit more feedback or communication of what to expect would have been appreciated. Thanks
10/11/2023
Anthony F. VERIFIED CUSTOMER
Never got a call back when my truck was finished. Also they never reset my time or put my settings back the way I gave it to them. Highly disappointed and now I will be sending my business to Hendricks
10/11/2023
Lisa W. VERIFIED CUSTOMER
He was great to work with. The tech wasn’t able to see the issue but he kept working on the problem to find another solution.
10/11/2023
Laquanda J. VERIFIED CUSTOMER
Job well done and service advisor Bobby did a wonderful job helping me throughout the whole process
10/11/2023
Matt L. VERIFIED CUSTOMER
Good experience. He addressed all my concerns.
10/10/2023
Alden E. VERIFIED CUSTOMER
Friendly, prompt service. Thank you
10/10/2023
Charles D. VERIFIED CUSTOMER
Don’t like policy of no appointment time for oil change
10/10/2023
Janet H. VERIFIED CUSTOMER
Check in process is so easy amd Amanda was a true professional.
10/10/2023
Christie W. VERIFIED CUSTOMER
I have had to replace the battery in my Nissan Armada 4 times since i have owned it. Each time the vehicle is inspected with no root cause found. The service team advised that I should drive it more, I average 14,500 miles a year, not really an answer to the root cause, whether there is a slow drain on the system or the supplier of the battery is sub-standard. Either way, my wife and I are seriously considering trading the car in and reevaluating our long support of Nissan, our house has had 12 nissan vehicles over the many years. Currently there is a class action investigation regarding this problem with many forums detailing that the sensor on the negative terminal (which was designed to regulate the alternator to help with fuel economy) does not perform as expected.
Please feel free to call me if you would like to discuss.
Thank you.
10/10/2023
Byron K. VERIFIED CUSTOMER
He always does a fantastic job every visit. Top notch service. Thanks!
10/10/2023
Grace K. VERIFIED CUSTOMER
Answered all of my questions and concerns. Wry knowledgeable and professional. Thank you for your service.
Also, thank you Dustin for adding the missing valve caps that Nissan forgot to put back on during the oil change previous to this appt.
10/10/2023
Ronald A. VERIFIED CUSTOMER
Amanda was great!
10/10/2023
Jesus G. VERIFIED CUSTOMER
Bobby has been assisting me for a couple of years now with great service every time. Pleasure to see him when I come back- brings me piece of mind.