I didn’t watch or witness the work but I truly believe from your personal efficiency and professionalism that it is transferable to your team.
Thank you for shining and sharing. Your quickness also was also very impressive.
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God bless and keep it up ????????
4/25/2024
Lorena R. VERIFIED CUSTOMER
Amy is amazing and know how to take care of her customers!
4/23/2024
Dennis M. VERIFIED CUSTOMER
Ami was great as usual!
4/23/2024
Brinlee A. VERIFIED CUSTOMER
Alyssa is super nice and helpful!
4/23/2024
Michael M. VERIFIED CUSTOMER
Go **** yourself, if you gave two shits about customers you would have made things right from the start instead of trying **** me over by lying about what you can do. YOU LOST A SALE OF A PATHFINDER PLATINUM OVER MY EXPERIENCE AND ANY FUTURE BUSINESS. Good day fuckheads
4/23/2024
Randall C. VERIFIED CUSTOMER
Ami was wonderful. She was perfect. She is one reason why I get our cars serviced here. I am very happy.
4/22/2024
Annette W. VERIFIED CUSTOMER
Bobby was very professional, responded to calls timely, and took the time to go outside and show me a belt that I had asked about! Really appreciate him taking the time.
Annette W
4/20/2024
Teresa T. VERIFIED CUSTOMER
They were speedy with work, & very personable
4/20/2024
Sandra C. VERIFIED CUSTOMER
Thank you so very much for your excellent customer service.
4/20/2024
Jason C. VERIFIED CUSTOMER
Excellent service today. I was a walk-in and they squeezed me in and was super fast and friendly! Thank you!
4/20/2024
Brown'S I. VERIFIED CUSTOMER
Change your online service appointments back to the previous version. The service advisors did everything i expected.
4/20/2024
Tim W. VERIFIED CUSTOMER
Ami always does an amazing job!
4/20/2024
Desmond G. VERIFIED CUSTOMER
I want to start off by saying I appreciate the GM's working together and helping me get a discount on this issue. In regards to the service I received from Bobby, I was highly disappointed from the beginning of this process to end. At each step, I had to ask to escalate to a GM to get my concerns even heard. My concerns in the beginning were disregarded and at the end I had to wait for fixes for over a month I found out parts were never ordered. I had given Bobby the approval on March 7th and even responded to Nicole Ritters on March 7th stated that I told Bobby that I approved. This is documented via text on March 7th at 4:03 to Nicole. I really did not understand why I received this poor service especially when the issue should have been covered by warranty months/ a year ago.
4/19/2024
Kevin R. VERIFIED CUSTOMER
Bobby provided exceptional customer service! Appreciate him!
4/19/2024
Steven L. VERIFIED CUSTOMER
Everything went great. She kept me up to date about what was going on and when my vehicle was ready.
4/18/2024
Linda F. VERIFIED CUSTOMER
Ami is the best service advisor I’ve ever dealt with at any service outlet. Always courteous, honest and well intentioned.
4/18/2024
Christopher W. VERIFIED CUSTOMER
Good service. Quick turn around on oil change & tire rotation while I waited.
4/18/2024
Keith N. VERIFIED CUSTOMER
Bobby advised what else may be needed and what was not needed at this time. He was very informed and actually save me money and made sure the money I did spend went to the right place.
4/18/2024
Mildred E. VERIFIED CUSTOMER
I have been a Reiselman service customer since I moved to the KC area. The last two oil change visits I have asked that my front passenger seat belt be checked since it was stuck and incapable of use. My daughter took the car for service today and for the 2nd time did not receive t assistance with the non-functioning seat belt. The first time she was told no one was available to check it and today was told $129 would be charged to merely diagnose the issue. The attendant then had the audacity to state that I needed new tires and that they were all a safety issue. She also recommended that we purchase 4 tires before driving out of town. My daughter pointed out the contradiction in her concern for safety to no avail. We will be searching for a new service department next time. Disappointed to say the least.
4/18/2024
Penelope T. VERIFIED CUSTOMER
She was welcoming, friendly, helpful,and considerate. Made it an excellent experience.