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Real Reviews from VERIFIED CUSTOMERS
Stephen B. VERIFIED CUSTOMER
Ami did a fabulous job and had great customer service. Thanks again Ami..
5/26/2024
Mark H. VERIFIED CUSTOMER
Good service
5/25/2024
Nancy M. VERIFIED CUSTOMER
Amy is a great asset to your company! Nancy M
5/24/2024
Steve M. VERIFIED CUSTOMER
Very nice lady with great customer service
5/24/2024
Joyce G. VERIFIED CUSTOMER
I was told the service would take 2 hours to complete. Service was completed in 3 hours, I would have appreciated if someone had informed me that there was a delay due to a spark plug was broken during removal. Even though I was given a discount it was disappointing that reason for delay wasn't told until I asked about delay.
5/24/2024
Sharon T. VERIFIED CUSTOMER
Bobby was very nice. Kept me informed and I was surprised with the quick car wash.
5/23/2024
Shelby B. VERIFIED CUSTOMER
I was nervous about having to bring my car in for a recall fix and having to bring my baby with me but he made it an experience that was better than I could have imagined. I am so grateful!
5/23/2024
Denise B. VERIFIED CUSTOMER
Been coming to Ami for years she’s always fantastic. Unfortunately the dealership is no longer honoring benefits that were received when i purchased the vehicle (lifetime oil changes) so sadly we won’t be coming back. That just feels like bad business.
5/23/2024
Nae G. VERIFIED CUSTOMER
I’ve come to this Nissan a few times and all of my experiences prior have been great! My most recent visit however was not the best. The advisor was not friendly and did not follow up on text messages when I asked for an update which defeats the purpose of giving us that option.I had to go to the service desk to ask for an update and on top of that my wait was longer than any other time I’ve been. I was truly disappointed with the service, I now feel uncomfortable and don’t want to have service at this location which is unfortunate because I don’t live too far away and every other time was great for me. I understand we all have our days but to take it on a paying customer is never okay.
5/22/2024
Jerry B. VERIFIED CUSTOMER
Always a good experience. Quick turn around on any work I have had done.
5/22/2024
Larry J. VERIFIED CUSTOMER
Impeccable service. Thank you!!!
5/22/2024
Fred A. VERIFIED CUSTOMER
Ami is simply the BEST service advisor I’ve ever experienced!
5/21/2024
Moses K. VERIFIED CUSTOMER
Alyssa was extremely helpful and friendly
5/21/2024
Brian S. VERIFIED CUSTOMER
Bobbie got me in quick and was innovative with new potential solutions. He’s always professional and helpful!
5/21/2024
Paul M. VERIFIED CUSTOMER
If the survey offered a third choice, it would be part Yes and No. A) Am I satisfied with the individual staff members? Absolutely! They did what they could with a tough scenario, and even explained it with empathy. Wonderful! I look forward to working with them again. B) Was it a pleasure to transfer to another Nissan service center due to a long cue for specialty work? Not so much. Still, I totally understand shortages of technical staff.
5/21/2024
Debora W. VERIFIED CUSTOMER
Thank you, Amy and the whole service department for helping my with repairs to my van. I appreciate your kind, honest professional service.
5/19/2024
Sharon B. VERIFIED CUSTOMER
My service experience was easy. The staff are super helpful and friendly.
5/18/2024
Ronald H. VERIFIED CUSTOMER
Always happy with your service
5/18/2024
Dale S. VERIFIED CUSTOMER
Service staff is friendly and helpful.
5/18/2024
Susan W. VERIFIED CUSTOMER
Ami **** was great. She gave me updates when my car would be done.
5/17/2024