My only complaint. 3.5 hours for a routine scheduled appointment is crazy. That was much too long. In the past they had me in and out in less than 1.5 hours.
4/23/2023
Etienne F. VERIFIED CUSTOMER
Good communication ????
Friendly,
Nice service. It is just what a customer looks for!
4/22/2023
Tamika E. VERIFIED CUSTOMER
The wait was a little long
4/22/2023
John C. VERIFIED CUSTOMER
Matthew and your whole staff is amazing and always go above and beyond thanks for being awesome
4/22/2023
Robert M. VERIFIED CUSTOMER
Fast and outstanding customer service from rep, even
With a smile. Made my day.
4/22/2023
Joseph N. VERIFIED CUSTOMER
Excessive wait time for just simple oil change.
4/21/2023
Joshua K. VERIFIED CUSTOMER
This was the quickest and easiest service that I’ve had yet
4/21/2023
Paul W. VERIFIED CUSTOMER
Teresa was very friendly and knowledgeable. As were all other associates I interacted with. Always a good experience at Germain!
4/21/2023
Connor M. VERIFIED CUSTOMER
Was at the dealership for a month to get the tailgate repainted and instead it was touched up like they used a red sharpie
4/21/2023
Barbara V. VERIFIED CUSTOMER
Chris was very helpful as I am a senior citizen with very little knowledge about car maintance.
4/21/2023
Richard J. VERIFIED CUSTOMER
My vehicle was handled professionally.i was very happy with the guidance and information given by Matthew J. Koch.
4/21/2023
Kathleen F. VERIFIED CUSTOMER
Cody was professional and explained the service being rendered. He was personable.
4/20/2023
Ana A. VERIFIED CUSTOMER
I discover the refrigerant is not working on my air conditioning
4/20/2023
Mesay G. VERIFIED CUSTOMER
The service provider was so rude disrespectful and mean. I'm never coming back.
4/20/2023
Valerie H. VERIFIED CUSTOMER
I felt I was taken advantage of bc I was a female. Paying 6.38 dollars for a battery was high way robbery.
4/19/2023
Saundra S. VERIFIED CUSTOMER
He was able to straighten out my service request which had listed the incorrect vehucle and service I needed. After I left he returned my cslked and answered a question I had
4/19/2023
Sonya S. VERIFIED CUSTOMER
Matthew thank you for keeping me updated on my SUV. Thank you for doing a great job. I appreciate the great customer service.
4/19/2023
Sherri S. VERIFIED CUSTOMER
Thank you Cody
4/19/2023
Conley H. VERIFIED CUSTOMER
I was very thankful for the blessing I received today from the service & talking to two of your service people also the young lady that took my order I really appreciate all of the help I received thank u again
Much Love
Comley Hunt
4/19/2023
Walter H. VERIFIED CUSTOMER
Friendly and thorough service. Estimated time to complete the service call was one and one-half hours. But, it was done in about 30 minutes.